Document Controller

Wessex Water Services; Bridgwater; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Holiday allowance

Pension contributions

Referral bonus

Healthcare package

Life assurance

Electric vehicle scheme

Job summary

Turnbull is seeking a Document Controller to provide administration support across stakeholders, ensuring accurate documentation requests and compliance with client guidance and regulations.

You will manage internal and external document registers, act as the first point of contact for documentation queries, and support the Support Services department with cross-disciplinary tasks to deliver a first-class service.

Qualifications

• Proficient in all Microsoft packages including Outlook, Word, Excel, Visio and PowerPoint.
• Strong communication and interpersonal skills at all levels.
• Ability to analyse data and provide reporting.
• Organised, proactive and able to multitask under pressure.
• Customer-focused with a professional approach.

Responsibilities

• Ensure all documents across Turnbull HPC are controlled to avoid disruption to delivery teams and planned works.
• Safeguard documentation compliance for all Turnbull stakeholders.
• Ensure documentation aligns with NN B requirements and internal policies.
• Manage internal and external document registers for quality and compliance.
• Liaise with other departments and sub-contractors to promote a consistent approach and resolve issues.
• Upload company documents to IMS efficiently and accurately.
• Support the wider team with ad-hoc administration tasks.
• Handle correspondence by managing emails in shared inboxes.

Skills

MS Office

Communication

Data analysis

Multitasking

Customer focus

Tools

Visio

PowerPoint

Job description

The Document Controller is responsible for providing administration support to Turnbull's stakeholders, inclusive of our supply chain. To ensure that all documentation requests are completed with accuracy. This role must maintain a level of compliance for document control as per the guidance and regulations set out by our clients.

This role will also manage the internal documentation for Turnbull, again, ensuring all requests are completed with accuracy and quality is controlled. Be the first point of contact for all documentation enquiries and take the lead and follow up on actions, whilst maintaining a high level of customer service to both internal and external customers. And aid the Support Services department with the goals and ambitions, and support any crossover tasks/projects between the other disciplines within the department to ensure we are delivering a first-class service.

What you'll do

• Ensure all documents across Turnbull at HPC are controlled to avoid disruption to the delivery teams and their planned works.
• Safeguard the compliance of documentation for all Turnbull stakeholders.
• Ensure documentation is processed in line with NNB requirements.
• Manage and prepare both the internal and external document registers to ensure quality and compliance for the business and our contracts.
• Ensure good liaison with other Turnbull departments, including Tier 2 + 3 sub-contractors, promoting a consistent approach, building relationships, and providing resolution of identified problems.
• Ensure the effective and efficient uploading of all company documents to IMS.
• Support the wider team with all ADHOC administration requests.
• Manage correspondence by answering emails/queries in joint inboxes.

What you'll need

• Ability to work under pressure, manage tight and often conflicting timescales, and problem-solve efficiently and effectively.
• Highly proficient in all Microsoft packages - Outlook, Word, Excel, Email, Visio, and PowerPoint skills.
• Proactive, organisational skills and the ability to multitask.
• Excellent administration-based skills.
• Effective communication skills at all levels with the ability to operate with diplomacy, tact, and empathy.
• Ability to deal with large data sets and provide analysis for reporting.
• Customer focused.

What you'll receive

At Turnbull we take pride in how we support professional development, enable career progression and provide a wide range of exciting opportunities for everyone.

We firmly believe that investing in our people is the key to our success, which is why we offer a range of financial and non-financial benefits to support your health and wellbeing.

• 25 days' holiday rising to 28 with length of service (Pro Rata)
• Up to 20% combined pension contribution.
• The opportunity to buy up to ten days' holiday and sell up to five every year.
• Performance related bonus of around 5%.
• A healthcare package that supports you with your healthcare costs.
• A £1,000 referral fee if you recommend someone to work for us.
• Life assurance of up to eight times your salary.
• Sustainable benefits including electric vehicle and cycle2work schemes.
• A range of family friendly policies including enhanced maternity and paternity leave.
• One paid volunteering day each year.
• Cashback and discounts from over 3,000 retailers.

Who we are

We are leaders in lifecycle construction and operations for the utilities and infrastructure sectors.

From design and build to facility management and maintenance, we provide a single, sustainable, end-to-end solution for engineering projects, saving money, reducing waste and adding long-term value to local communities and the wider economy.

Turnbull is an award-winning progressive business, which has won the RoSPA health and safety awards for our work at Hinkley Point C for the last five years.

The services we provide to our clients include but are not limited to:

• Project management.
• Design and build services.
• Consent management and delivery.
• Contract management.
• Delivery of civil, mechanical and electrical engineering services.

We have expertise in:

• Low voltage (LV) and high voltage (HV) electrical power distribution systems.
• Sewage systems and pumping stations.
• Biological waste treatment plants.
• Telecommunication networks (copper and fibre).
• Drinking water distribution networks and booster stations.
• Surface and groundwater drainage systems inclusive of borehole delivery and management.
• Roadway and pedestrian walkway lighting networks.
• Managing environmental discharge permit and scientific services.
• Earthworks and ground remediation services.

We continue to promote diversity and inclusion. With that in mind, we welcome all applicants. We are also delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.