Divisional Sales Director

Spicerhaart Group Ltd.; United Kingdom; Remote; GBP 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dynamic leader to drive the Financial Services business plan. This role involves guiding a talented team of Mortgage & Protection Advisers, ensuring compliance with financial regulations, and fostering a culture of high performance. The ideal candidate will have over five years of experience in the financial services sector, with a strong focus on team development and customer satisfaction. Join a forward-thinking organization that values collaboration and continuous improvement, and make a significant impact on the success of the division.

Qualifications

• 5+ years as a Mortgage & Protection Adviser with a proven record of leading teams.
• Strong drive to develop the business and support all streams in a collaborative environment.

Responsibilities

• Lead and develop a high-performing Financial Services Team.
• Monitor financial results and ensure compliance with regulations.

Skills

Leadership

Communication Skills

Strategic Management

Customer Service

Team Development

Financial Services Regulation

Education

CeMAP or CII equivalent

Job description

Overview

YOUR MAIN PURPOSE

To be responsible for the implementation and delivery of the Financial Services business plan by providing proactive leadership and direction to a highly talented team of New Build Mortgage & Protection Advisers within the Apollo Division.

WHAT YOU'LL BE RESPONSIBLE FOR

• Contribute and support the Chapter Managing Director in delivering the financial services strategy that drives income, ensures profitable growth, and promotes continuous improvement within the Division.
• Recruit, lead, and develop a highly effective Financial Services Team, embedding the core behaviours, values, and principles of the Network and Company.
• Prepare and deliver the Financial Services Division income and profit budget; monitor, report, and forecast operating and financial results.
• Maintain in-depth knowledge of Financial Services regulation and core products, including all those that the Company is licensed to sell.
• Monitor and evaluate divisional key performance indicators, including customer satisfaction, and develop initiatives to improve these where necessary.
• Achieve cross-sales and referral activity targets and promote initiatives to enhance results.
• Ensure all systems and controls required by our Network are implemented and followed to manage key risks and standards effectively.
• Maintain the role of supervisor as defined by the Network’s Training and Competence scheme.
• Communicate regularly with the Head of Sales Quality to ensure standards are up-to-date, cascaded correctly, and adhered to by all Financial Services employees.
• Maintain open dialogue with the Financial Services Director.
• Handle customer complaints following the Company’s procedures and manage business exposure.
• Adopt HR best practices in recruitment, training, development, performance management, and employee relations.
• Create a coaching culture that fosters high performance.
• Collaborate across business streams to maximize profitability.
• Share best practices and successes within the Financial Services Chapter.

WHAT YOU'LL NEED

• A minimum of 5 years’ experience as a Mortgage & Protection Adviser within the financial services and New Build industry, with a proven record of leading high-performing teams.
• Ability to work closely with senior management to meet business objectives through strategic management.
• Strong drive to develop the business, build long-term performance, and support all business streams within a collaborative 'One Team' environment.
• Developmental mindset to help advisers and managers reach their potential.
• Excellent communication and presentation skills, self-motivation, confidence, and organizational skills.
• Ability to react swiftly to market conditions, regulatory changes, and business needs.
• Relevant professional qualifications, e.g., full CeMAP or CII equivalent.
• Residence within the geographical area of the designated division.

CORE BEHAVIOURS

• Commitment to understanding and meeting customer needs with high-quality service.
• Continuous learning and development, supporting team growth and results.
• Clear vision with effective communication and delivery.
• Ability to perform under pressure and manage challenging situations.
• Responsibility, ethics, efficiency, and cost-effectiveness in work.
• Adaptability and critical thinking in a dynamic environment.
• Promotion of an inclusive environment, caring for success and wellbeing.
• Honesty and integrity, mentoring, and coaching for long-term success.