Divisional Information Manager, Band 7- Business Intelligence

NHS; Cheltenham; Hybrid; GBP 46,000 - 53,000; Full time

Job summary

A leading healthcare provider seeks a Divisional Information Manager to enhance patient care through data analytics and business intelligence. The role offers opportunities for professional development, hybrid working arrangements, and requires strong leadership and analytical skills in a fast-paced environment.

Benefits

Hybrid working arrangements

Access to professional development resources

Supportive team environment

Qualifications

• Experience in NHS Information Management including analytics.
• Demonstrate excellent SQL server, SSRS and excel skills.
• The ability to prepare high quality written reports.

Responsibilities

• Development and maintenance of timely analytical reports.
• Line management of 3-4 analysts within the team.
• Communicating complex information to stakeholders.

Skills

SQL

MS Excel

BI visualising tools

Data management

Analytical mindset

Problem-solving

Education

Bachelor Degree or equivalent

GCSE Maths and English

Job description

Go back Gloucestershire Hospitals NHS Foundation Trust

Divisional Information Manager, Band 7- Business Intelligence

The closing date is 03 July 2025

During the past couple of years, which have been some of the most important and challenging for healthcare, our BI team have worked to aid the trust in making critical decisions while supporting patient flow and quality of care. This included using advanced forecasting models to predict COVID admissions, creating real time operational dashboards, and gaining access to new data flows. Gloucestershire Hospitals BI Team has gained national recognition, winning the Health Tech Newspaper Award for Best Use of Data 2020 and AphAs Analytical Team of the Year.

This is an exciting time to be a part of the GHFT BI team. We are moving forward fast with our Digital BI strategy. Alongside these ambitious plans come lots of opportunities for staff to develop personally and professionally. As a Trust we are determined to be at the forefront of change, using tools such as machine learning and predictive analytics in the next stages of our journey.

We offer hybrid working arrangements following a qualifying period, providing flexibility alongside this impactful role with a friendly and supportive team.

This job may close earlier than stated if a sufficient number of applications has been received.

Additional working pattern details: Hybrid work - 2-3 days per week on site

The proposed interview date is: 16th July

Main duties of the job

The position available is a Divisional Information Manager in the Medicine & Urgent Care Analytical Team. The team provides accurate, concise and clear information and analytics to the division to support its strategic objectives.

The ideal candidate will have strong analytical capabilities, along with the ability to effectively communicate and present complex information to a range of different stakeholders. The post holder will have management responsibility for 3-4 analysts within the Business Intelligence team, helping to support their development, and manage priorities and workload. The postholder will need to be able to work under pressure, and manage conflicting priorities for the team.

See the attached job description for further information.

About us

Our multi-award winning BI Team aim to use data and analytics to make a real difference to the healthcare of the Gloucestershire population.

Gloucestershire Hospitals is dedicated to nurturing the growth and potential of its staff. Within the BI team, regular internal training sessions are held to develop knowledge sharing and promote best practices across the team. With a wealth of expertise spanning all areas of the NHS, our team provides a supportive environment to help you advance in your career. Additionally, we offer access to resources like the Information Professional Register, equipping you with valuable tools to support your ongoing professional development.

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals.

Job responsibilities

Divisional Managers are responsible for the development, preparation and maintenance of high quality and timely information and analytical reports to support the Divisions in performance management, clinical and operational processes. This will involve ensuring a high level of analysis, interpretation, synthesis and presentation of information reports to ensure stakeholders are advised of any potential problem areas. The information to be presented in a clear and concise manner and where appropriate to recommend solutions. This involves working closely with clinicians and senior managers within the hospital to understand their requirements, developing reporting tools and providing intelligence to enable services to make better informed decisions. The post holder will need to be engaging, forward thinking, and work with a positive attitude in order to build great working relationships with our customers to improve patient care.

To lead, together with the other BI Managers, the teams staff to ensure they are well motivated work effectively and achieve their personal and team objectives. This includes line management HR functions, recruitment functions and ensuring staff are developed and appraised each year.

Understand and interpret complex concepts and respond appropriately to tight deadlines. This entails the analysis, investigation and resolution of complex information issues.

Divisional Information Managers should be organised, show excellent leadership skills, enthusiastic, inquisitive, have good technical and statistical skills, and passionate to make a real difference to how our hospitals are run.

We offer hybrid working arrangements following a qualifying period, providing flexibility alongside this impactful role with a friendly and supportive team. Following the full-time qualifying period, successful applicants are required to be office based (Cheltenham) 2 days per week, however, may be required to be office based (Cheltenham or Gloucester) as work requires.

Person Specification

Qualifications

• Bachelor Degree or equivalent educational level
• GCSE Maths and English must be specified.

Knowledge/ Skills

• Excellent SQL skills- data management, interrogation & analysis products
• Advanced knowledge and highly skilled in the use of MS Excel & BI visualising tools (Tableau, Power BI etc.)
• In depth knowledge and understanding of NHS Data Dictionary including datasets, data standards and data modelling concepts
• An analytical mindset and ability to explain trends and themes in data.
• Good understanding of patient pathways
• Demonstrate understanding of PbR/non PbR and relationship to contracting and performance.

Experience

• Substantial experience working in NHS Information Management including analytics
• Demonstrate experience of NHS information management.
• Demonstrate excellent SQL server, SSRS and excel skills, together with an understanding of Information databases. Expertise in front end visualisation.
• Expert level of skill in information analysis, including the ability to prepare high quality written reports turning data to information
• Experience of delivering work to tight deadlines and of juggling complex demands.

Personal Attributes

• Good team player, working together and commitment to staff development.
• Demonstrate team leadership skills. Lead by example.
• Proactive e.g. identifying problems, suggesting solutions and identifying BI opportunities.
• Ability to challenge and manage user expectations. Demonstrate negotiating and influencing skills in a fast-paced environment.
• Excellent problem-solving skills to the development of advanced analytical methodologies.
• The ability to exercise own initiative and work independently to achieve objectives and deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£46,148 to £52,809 a year(pa pro rata if part-time)