Divisional Business Officer

Michael Page (UK); Leeds; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading UK government agency in Leeds is seeking a dedicated operational support expert. The role focuses on efficient management of staff recruitment and engagement. You will ensure smooth operations across the Digital and Technology Group. The successful candidate will possess strong organisational skills and the ability to manage multiple projects, fostering a collaborative environment. This full-time position offers competitive benefits and a hybrid working model, requiring at least 4 days a month on-site.

Benefits

Competitive Benefits

Hybrid working model

Qualifications

• Track record of organisational and management skills.
• Ability to work on multiple projects simultaneously.
• Proven ability to work with discretion.

Responsibilities

• Support resource management and recruitment processes.
• Ensure effective staff communication and engagement.
• Manage Division's operational efficiency.
• Oversee information management.
• Support operational colleagues and lead ad-hoc projects.

Skills

Organisational skills

Management skills

Networking

Job description

• This is a full-time opportunity
• Competitive Benefits

About Our Client

The role will be based in Leeds City Centre. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment.

Job Description

Who are we?

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise our impact and ensure sustainability.

What's the role?

This role is responsible for a wide range of critical activities which support and enable the smooth and efficient running of the Digital and Technology Group, including supporting the effective management of recruitment and engagement of staff, coordinating a wide range of Division wide activities, such as Group events, resource management, staff communication, and supporting ad‑hoc projects across the Group. This is a critical role at the heart of a dynamic Division with an ambitious agenda.

Key Responsibilities

• Resource management: supporting the division to ensure that it has the right people with the right skills at the right time to deliver its strategy and Corporate Delivery Plan objectives, by supporting DTG recruitment, and overseeing the maintenance of the Group's staff and onboarding and leavers activities.
• Communication and staff engagement: ensuring that DTG communicates and engages with its staff to make the division a great place to work and to support its ability to attract and retain high performing staff.
• Business management: ensuring the smooth and efficient running of the Division, through supporting the Head of Strategic Business Operations, Chief Digital and Technology Officer and Senior Leadership Team.
• Supporting operational colleagues in delivering services. Ensuring efficient and effective business support across a range of operational administrative tasks.
• Supporting delivery of a full range of business operation services to support the effective working of all staff.
• Information management: oversight of the Group's main SharePoint sites, ensuring information is current, relevant and accessible.
• Project Management and Delivery with the Head of Strategic Business Operations: supporting and leading ad‑hoc other projects to support the delivery of DTG's priorities.
• Supporting colleagues within the Divisional Business Office and providing cover when they are away from the office.

The Successful Applicant

Who are we looking for?

Our successful candidate will have:

• Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously.
• Proven ability to work with discretion and capability in own area.
• Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes.

Person Specification:

Method of assessment: A=Application, I=Interview

Behaviour Criteria:

• Communicating and influencing (I)
• Working together (I)
• Delivering at pace (I)

Experience Criteria:

• Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously (A, I)
• Proven ability to work with discretion and capability in own area (A, I)
• Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes (A, I)

Technical Criteria:

• Operational Leadership and Management (Practitioner). Understanding the whole system, its complexity and interdependencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision (A)
• Adaptability to Change (Working). Flexible in accepting and evolving to change. Learns and adapts quickly to new skills, including innovation and digitalisation of services to support improved outcomes (A)

Strengths Criteria:

• Confident (I)
• Organiser (I)
• Catalyst (I)

What's on Offer

The selection process:

We use the Civil Service Success Profiles to assess our candidates, find out more here.

* Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria.

* Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

Closing date: 10.00am 5th of January

Shortlisting date: from 12th of January

Interview date: from 20th of January

Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro‑life activism checks. People working with government assets must complete basic personnel security standard checks.

Applicants who are successful at interview will be, as part of pre‑employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued.

Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers.

This includes moves between government departments. You may however be eligible for other government schemes, including Tax‑Free Childcare. Determine your eligibility here.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact Careers at MHRA.

In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition,.

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk