Distributor Manager – Channel Excellence

Jobtailor; Bracknell; On-site; GBP 90,000 - 120,000; Full time

Job summary

Dexcom seeks a senior operations leader to translate strategic priorities into scalable distributor governance and channel execution across EMEA. You will design playbooks and governance calendars, align functions from Marketing to Legal, and drive KPI-driven improvements for distributor activation and performance.

The role demands extensive experience in multi-market environments, strong stakeholder management, and willingness to travel 25–50% to support regional execution near Dexcom sites.

Qualifications

• Typically requires a Bachelor’s degree.
• Minimum of 8–12 years of related experience.
• Strong channel management, distributor governance, commercial operations, or partner management capability in a regional or multi-market environment.
• Ability to convert strategic priorities into operating processes, implementation tools, governance routines, and measurable execution plans.
• Ability to work across matrixed teams and influence without authority across Commercial, Finance, Legal, Analytics, Market Access, Marketing, and country stakeholders.
• Ability to manage complexity across diverse EMEA channel models.
• Knowledge of relevant KPIs and ability to interpret and distill meaningful insights.
• Must live within commuting distance of the assigned Dexcom site and travel 25% to 50%.

Responsibilities

• Translate agreed priorities into operating processes, governance routines, partner tools, and market-level execution plans.
• Manage operational governance for distributor identification, evaluation, scoring, onboarding, and approval readiness across direct and indirect markets.
• Design and maintain playbooks, onboarding checklists, templates, governance calendars, and digital tools.
• Partner with Marketing, Market Access, Finance, Legal, Analytics, and country teams to remove execution barriers and support distributor activation.
• Track channel performance, distributor capability, contract adherence, and trade compliance metrics with KPI visibility.

Skills

Channel management

Distributor governance

Commercial operations

Partner management

Stakeholder management

KPI analysis

Education

Bachelor’s degree

Graduate degree desirable

Tools

Digital Tools

Governance calendars

Onboarding checklists

Job description

• Translate agreed EMEA channel priorities into operating processes, governance routines, partner management tools, and market-level execution plans
• Manage operational governance for distributor identification, evaluation, scoring, onboarding, and approval readiness across direct and indirect markets
• Design and maintain playbooks, onboarding checklists, templates, governance calendars, and digital tools
• Partner with Marketing, Market Access, Finance, Legal, Analytics, and country teams to remove execution barriers and support distributor activation
• Track channel performance, distributor capability, contract adherence, trade compliance metrics, action items, and improvement plans through KPI visibility
• Coordinate issue tracking, escalation paths, compliance handoffs, training needs, systems access, and service-level expectations
• Provide commercially grounded analysis and recommendations for distributor portfolio evolution, including expansion, consolidation, replacement, or exit considerations
• Support strategic decision-making through structured analysis and recommendations
• Report to the Director, Market Development and Business Integration EMEA

Requirements

• Typically requires a Bachelor’s degree
• Minimum of 8–12 years of related experience
• Graduate degree may be desirable with 4 years of related experience
• Strong channel management, distributor governance, commercial operations, or partner management capability in a regional or multi-market environment
• Ability to convert strategic priorities into operating processes, implementation tools, governance routines, and measurable execution plans
• Ability to work across matrixed teams and influence without authority across Commercial, Finance, Legal, Analytics, Market Access, Marketing, and country stakeholders
• Ability to manage complexity across diverse EMEA channel models
• Knowledge of relevant KPIs and ability to interpret and distill meaningful insights
• Strong communication, stakeholder management, and problem-solving skills
• Attention to detail and sound commercial judgment
• Experience in medical technology, healthcare, pharmacy, retail, distributor, or indirect-market environments is an advantage
• Must live within commuting distance of the assigned Dexcom site, typically 75 miles/120 km
• Willingness to travel 25% to 50%

Core Competencies

Demonstrates strong channel management and distributor governance capabilities, with a focus on translating strategic priorities into measurable execution plans. Proficient in stakeholder management and problem-solving within complex EMEA channel environments.

Highest-signal resume keywords

• Channel Management
• Distributor Governance
• Commercial Operations
• Stakeholder Management
• KPI Analysis

Hard Skills

• Operational Governance
• Process Design
• Implementation Tools
• Performance Tracking
• Data Analysis

Soft Skills

• Communication
• Problem-Solving
• Attention to Detail

Industry Keywords

• Medical Technology
• Healthcare
• Pharmacy
• Retail
• Indirect-Market

Tools & Technologies

• Digital Tools
• Governance Calendars
• Onboarding Checklists