Distribution Service Technician

Severn Trent Plc; Wales; Remote; GBP 35,000 - 43,000; Full time

Benefits offered by this job

23 days holiday

Annual bonus up to £1,500

Pension scheme – enhanced employer 8%

Sharesave – discounted Severn Trent</n

Electric vehicle scheme

Family friendly policies

Job summary

Hafren Dyfrdwy is seeking a County Distribution Service Technician to operate and maintain its underground network infrastructure in Wales. You’ll carry out routine maintenance, mains cleansing and tracing, and identify contamination risks, while communicating with customers and collaborating with other departments and partners.

The role requires a proactive, safety-focused approach, experience with leakage detection, and the ability to work independently or as part of a team in all weather

Qualifications

• Proactive, safety-focused with understanding of water network operations.
• Willingness to work outdoors in all weather conditions and in rolling 24/7 shifts.

Responsibilities

• Operate and maintain Hafren Dyfrdwy’s underground network infrastructure.
• Perform routine maintenance on key equipment, mains cleansing & flushing, disinfection, tracing mains & apparatus, identifying contamination risks.
• Respond to customer or public inquiries and coordinate with internal departments and contract partners.

Skills

Communication skills

Driving licence

Outdoor/field work

Safety awareness

Tools

Data loggers

Flow monitoring

Pressure management equipment

Job description

At Hafren Dyfrdwy, we’re passionate about delivering clean, safe water and caring for the environment across Wales. We’re more than a water company – we’re a team committed to sustainability, innovation, and supporting the communities we serve. If you’re looking for a role where you can make a real impact and be part of a purpose-driven organisation, we’d love to hear from you.

LET’S TELL YOU MORE

Working within our reactive Customer Network Operations Department you get the chance to join as a County Distribution Service Technician, where you will be responsible for the operation and maintenance of HafrenDyfrdwy’s Underground Network Infrastructure.

You will be involved in a number of daily tasks set to aid the inspection, improvement and repair of our assets, such as routine maintenance on key equipment, mains cleansing & flushing, disinfection of mains, tracing mains & apparatus and identifying contamination risks.

Possessing great communication skills is essential as you’ll be responding to and resolving any issues raised by a customer or member of the public and first point of contact, furthermore, you’ll also be communicating with different departments within the business and working with our contract partners.

WHAT YOU’LL BRING TO THE ROLE

We're looking for a proactive and safety-focused individual with a strong understanding of water network operations and leakage detection activities. You'll be confident working independently and as part of a team, with the ability to investigate issues, identify solutions, and adapt to changing operational priorities. Experience of network maintenance, DMA management, leakage investigations, and the use of technologies such as data loggers, flow monitoring, and pressure management equipment would be advantageous.

You’ll be committed to continuous improvement, keen to embrace new ways of working, and able to maintain high standards of compliance with health and safety, environmental, hygiene, and NRSWA requirements. A full UK driving licence is essential, along with a willingness to work outdoors in all weather conditions and participate in a rolling 24/7 seven-week shift pattern.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from allwalks of lifeand celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It'snot just a job;it'sa career. We offer benefits that rewardgreat workand award-winning training to help you reach your potential. Plus,you'llcontribute to the environment and communitytoo. Here are some of our favourites:

• Salary: £ 34,564 + standby (estimated to be £8,000 per annum)
• 23 days holiday
• Annual bonus scheme (of up to £1,500 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 8% when you contribute 4%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Electric vehicle scheme and retail offers
• Family friendly policies