Repair and Maintenance Operative

Severn Trent Plc; United Kingdom; Remote; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Salary plus shift allowance

Overtime available

25 days holiday + bank holidays

Annual bonus up to £1,150 per annum

Pension scheme with employer matching

Sharesave programme

Academy training and development

Family friendly policies

Job summary

Severn Trent Plc is seeking a Distribution Operative to maintain and repair the underground water network and associated assets. You will perform excavations, operate site machinery, and support data upkeep while coordinating with departments and partners to resolve issues.

The role runs on a rolling 7-week shift pattern (24/7, 365) and is outdoors in all weather. A full UK driving licence is essential and safety, teamwork, and strong communication are crucial.

Qualifications

• Full UK driving licence is required.
• Role is physically demanding and requires good strength and stamina.
• Ability to apply rational thinking and technical expertise to resolve challenges.
• Excellent communication skills to explain technical matters simply.
• Positive attitude with strong customer focus and care for stakeholders.

Responsibilities

• Operate and maintain Severn Trent’s Underground Water network.
• Repair and replace water mains and ancillary assets; work on valves and meters.
• Conduct excavation within public highways on site and private lands.
• Liaise with other departments and contract partners to resolve issues.
• Utilise up-to-date technology to support data upkeep and reporting.

Skills

Full UK driving licence

Physical stamina

Strong communication

Customer focus

Safety-minded

Job description

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At Severn Trent, our people are at the heart of everything we do.We’rein the top 5% of utility companies worldwide for employee engagement, andwe’reequally proud of our strong Glassdoor score — reflecting how much our peopleloveworking here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

LET’S TELL YOU MORE

We have two exciting opportunities within our Distribution Service Delivery Team to become a Repair and Maintenance Operative (internally known as a Distribution Operative!)

Working in this role, you will be responsible for the operation and maintenance of Severn Trent’s Underground Water network. You’ll be tasked with the upkeep of our Clean Water Network and any required repairs of our Clean Water Main Assets, furthermore you will be conducting excavation within, public highway on Severn Trent sites and private lands.

You’ll put the needs of our customers first, responding to and resolving any issues raised by our customers or members of the public. Your stake holder management skills will also be used to liaise with other departments and our contract partners.

Within this role, every day is different, you’ll get to undertake the full range of duties involved in delivering an effective repair and maintenance service. Including but not limited to; the repair and replacement of existing water mains & ancillary assets, laying and also working on valves, washouts & meters.

As our new Distribution Operative, not only will you be operating machinery out on site, you’ll also be using up to date technology to help our back office with their data upkeep, so this really is a great opportunity to utilise and develop your skills allround!

Within this role you will be part of a rolling 7 week shift pattern (24/7, 365). Furthermore this is an outdoor role, working in all weathers, so if you don’t mind being outside and love getting stuck right in, let me tell you more.

WHAT WE’RE LOOKING FOR

• A full UK driving License is needed as you will be required to independently travel to depots/ bases.
• This role is physically demanding and will require an individual who has good strength and stamina
• The ability to apply rational thinking and technical expertise to resolve complex challenges.
• Excellent communication skills with the ability to explain complicated technical messages in a simple way.
• A positive attitude with a strong customer focus are essential. We're looking for individuals who bring energy, empathy, and a commitment to delivering outstanding service in every interaction.
• Being able to demonstrate a strong duty of care is essential. A commitment to safety, responsibility, and respectful collaboration is key to maintaining high standards and protecting those impacted by our operations is essential.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• Salary:£31,330 + Shift Allowance + overtime available (approximately £8526 per annum once training is complete)
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,150 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Family friendly policies