Distribution Logistics Manager

Disney Store; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Distribution Logistics Manager to coordinate logistics operations across retail and fulfillment centers. This pivotal role involves managing third-party service contracts, optimizing facilities, and ensuring compliance with standards. You will lead a dynamic team, drive budget management, and collaborate with various stakeholders to translate business plans into actionable strategies. With a focus on results and problem-solving, this position offers an exciting opportunity to make a significant impact within a vibrant and inclusive work environment.

Benefits

25 days annual leave

Private medical & dental insurance

Free park entry for family and friends

Disney discounts on products, resort F&B, and tickets

Parental and guardian leave

Employee Resource Groups

Qualifications

• Experience in managing logistics operations and third-party services.
• Strong leadership skills with a focus on team development.

Responsibilities

• Manage third-party logistics contracts and ensure site readiness.
• Oversee inventory accuracy and fulfillment processes.

Skills

Project Management

Logistics Operations

Third-Party Services

Business Processes

Leadership

Planning

Results-Driven

Problem-Solving

Collaboration & Inclusion

Communication

Job description

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About The Role & Team

As the Manager of Distribution Logistics at Disney, you will play a crucial role in coordinating our business trading plan across retail functions, fulfilment centres, and service partners. Your responsibilities will include managing product throughput, volume, and service forecasts to establish logistics operations that achieve targeted output and performance. You will oversee the daily operational management of third-party fulfilment centre contracts and maintain strong relationships with service providers.

This role involves occasional travel to our UK site in Coventry, our EU site in The Netherlands, and our main London office in Hammersmith.

What You Will Do

• Support the Senior Manager, EMEA: Assist with the daily management of 3PL contracted services.
• Manage 3PL Service Contracts: Oversee third-party logistics contracts for UK and EU distribution, ensuring site readiness, managing performance, and overseeing budgets. Develop strategies aligned with the long-term business plan.
• Optimize Facilities and Service Contracts: Ensure facilities and service contracts support key performance metrics and business growth.
• Liaise Between Stakeholders: Act as the conduit between business units like Logistics, Fulfillment, Sourcing, Merchandising, Trading, and Finance to translate business plans into actionable fulfillment strategies.
• Inventory Management: Maintain inventory accuracy, coordinate physical inventories, and support sales and compliance through accurate records.
• Fulfillment Process Expertise: Understand fulfillment processes thoroughly, collaborate with partners, and provide analytical support focusing on operational KPIs.
• Team Leadership: Set objectives, motivate, support initiatives, recruit, train, and develop team members, ensuring adequate resources.
• Budget Management: Establish and oversee budgets, justify variances, and develop business cases for new initiatives.
• Ensure Compliance: Adhere to protocols related to site, product, and personnel standards.

Required Qualifications & Skills

• Project Management: Effectively manage technical and business projects.
• Logistics Operations: Oversee logistics activities, reports, and inventory management.
• Third-Party Services: Manage contracts with external providers.
• Business Processes: Develop and manage structured processes.
• Leadership: Build, mentor, and motivate teams.
• Planning: Align tactical and operational plans with business goals.
• Results-Driven: Demonstrate motivation, focus, and disciplined delivery on time and budget.
• Problem-Solving: Use logical, lateral, and creative thinking to address challenges.
• Collaboration & Inclusion: Work well with diverse teams, valuing emotional intelligence and inclusion.
• Communication: Exhibit excellent oral and written skills, deliver compelling presentations.

The Perks

• 25 days annual leave
• Private medical & dental insurance
• Free park entry for family and friends
• Disney discounts on products, resort F&B, and tickets
• Parental and guardian leave
• Employee Resource Groups: WOMEN @ Disney, DIVERSITY, PRIDE, ENABLED (disability & neurodiversity), TRUST (mental health & wellbeing)

The Walt Disney Company is an Equal Opportunity Employer. We value diversity and inclusion, fostering a workforce where all voices are respected and heard.