Disrepair Coordinator

Bromford; Wolverhampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join our team at Bromford as a Disrepair Coordinator. This permanent full-time position requires managing property disrepair claims and ensuring compliance with legal procedures. If you have experience in repairs and a strong understanding of housing legislation, this is the opportunity for you. Enjoy a supportive work environment and a comprehensive benefits package.

Benefits

27 paid holidays plus bank holidays

Two pension schemes with employer contribution up to 10%

£500 personal allowance for benefits

Wellbeing app for health support

Retail discount schemes

£30 monthly drinks card

Qualifications

• Strong understanding of housing disrepair processes and legislation.
• Legal experience preferred; liaising with solicitors involved.

Responsibilities

• First point of contact for property disrepair claims.
• Manage cases from start to finish to ensure compliance.
• Coordinate with Disrepair Surveyor and teams for effective responses.

Skills

Knowledge of disrepair legislation

Experience in repairs and maintenance

Strong IT and data analysis skills

Excellent communication skills

Ability to interpret legal terminology

Collaborative mindset

Tools

Microsoft Excel

Job description

Join Our Team as a Disrepair Coordinator!

Contract: Permanent

Hours: 40 hours per week

Location(s): Wolverhampton

Are you experienced in property repairs and maintenance with a keen eye for legal detail? We are looking for a proactive and organised Disrepair Coordinator to join our team.

As the Disrepair Coordinator, you will be the first point of contact for receiving formal property disrepair claims and environmental health hazard notifications. You will manage these cases from start to finish-working closely with the Disrepair Surveyor and wider support teams to coordinate timely and effective responses.

This role is crucial in ensuring compliance with statutory timescales and procedures, particularly in line with the Housing Disrepair Protocol. Your work will contribute directly to the quality and safety of our housing services.

What we re looking for:

We are seeking someone with a strong understanding of housing disrepair processes and relevant legislation, as well as:

• Knowledge of disrepair legislation and the Housing Disrepair Protocol.
• Experience in repairs and maintenance service delivery.
• Experience using Microsoft excel
• Understanding of landlord and tenant law, including leaseholder consultation requirements.
• Strong IT and data analysis skills.
• Ability to interpret and apply legal terminology within housing disrepair cases.
• Excellent communication and interpersonal skills.
• A collaborative mindset and ability to work effectively within a team.
• Legal experience is preferred - you will be liaising with solicitors on a daily basis

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Why Join Us?

If you re looking to be part of an organisation recognised as a Great Place to Work, where your knowledge of housing disrepair, legislation, and customer service can truly make a difference, then look no further. At Bromford, you'll play a key role in ensuring our homes remain safe, well-maintained, and compliant helping to protect the wellbeing of our customers and the communities they live in.

We value our employees and strive to create a supportive and rewarding work environment. If you re passionate about delivering excellent service, making a positive impact, and growing your career in housing and compliance, we want to hear from you!

Benefits Package:

27 paid holidays per year, plus bank holidays and the option to buy/sell up to 5 days annual leave

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

Retail discount schemes to help you save on spending such as food shops, clothing and technology

..And something we're really proud about - a £30 monthly drinks card that you can use to buy hot or cold drinks while you're working!

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Swift action required! The closing date for applications is just around the corner on 2nd July 2025. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at [e-mail].

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don t miss your chance to join us on this exciting journey! Apply promptly.