Dispute Resolution Legal Admin & Client Support

jobs.jerseyeveningpost.com-job boards; United Kingdom, United Kingdom; On-site; GBP 24,000 - 38,000; Full time

Job summary

The Organisation in the United Kingdom is seeking an Administrator in Dispute Resolution to provide timely administrative and secretarial support to Partners, fee earners, and colleagues within the department. The role includes diary management, document preparation, and client interactions while maintaining confidentiality and upholding high standards of client care.

Key duties include updating court lists, processing client inquiries, and ensuring documents are signed and returned.

Qualifications

• GCSE level or equivalent.
• Experience in administrative/secretarial role, preferably in legal sector.
• Strong literacy and numeracy for day-to-day operations.
• Proficient in computer use and related technology.
• Understanding of legal language, processes and practice.
• Billing and time recording discipline.

Responsibilities

• Provide administrative support including updating diaries and notifying Partners of upcoming meetings and court dates.
• Prepare paperwork for meetings and court appearances.
• Update department court lists and process client inquiries.
• Prepare records, files, and terms of business letters for clients, ensuring all documents are signed and returned.
• Process Acts of Court by copying, signing off, diarising, and filing.
• Handle telephone calls, take notes for client files, and draft emails and letters.
• Conduct initial appointments with clients to undertake due diligence.
• Support with scanning, photocopying, filing, and updating disclosure files.
• Prepare court bundles and conduct financial assessments for legal-aid clients.
• Exercise high standards of client care and maintain confidentiality of all client documentation and information.
• Achieve billing and time recording targets and ensure compliance with accounting requirements.
• Liaise with credit control regarding client matters as needed.
• Foster good working relationships with clients, external organisations, and colleagues.
• Promote the services and ethos of the organisation actively.
• Adhere to the Client Charter and undertake any other assigned tasks as required.

Skills

Literacy

Numeracy

Time recording

Billing

Client care

Organisational skills

Planning

Collaboration

Time management

Handling multiple requests

Education

GCSE level or equivalent

Tools

Microsoft Office

Job description

The Organisation in the United Kingdom is seeking an Administrator in Dispute Resolution to provide timely administrative and secretarial support to Partners, fee earners, and colleagues within the department. The role includes diary management, document preparation, and client interactions while maintaining confidentiality and upholding high standards of client care.

Key duties include updating court lists, processing client inquiries, and ensuring documents are signed and returned.