Dispute Resolution Support Specialist

Confidential; Fareham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Contributory pension scheme

25 days' annual leave + bank holidays

Health Cash Plan

Free sight tests

Life assurance

Discounted gym membership

Job summary

Confidential law firm in Fareham, Hampshire seeks an experienced Dispute Resolution Assistant to provide secretarial and administrative support to a busy disputes team. The role requires strong client care, excellent IT skills, and the ability to manage a varied workload with accuracy.

The successful candidate will handle diary management, onboarding, file opening/closing, audio typing, and the preparation of legal documents.

Qualifications

• Experience in dispute resolution and client-facing work.
• Strong written and verbal communication skills.
• Professional and confident when dealing with internal and external contacts.
• Commitment to excellent client care and service.
• Excellent IT skills with Outlook, Word and Excel.
• Highly organized with attention to detail and ability to multitask.

Responsibilities

• Provide secretarial and administrative support across dispute resolution matters.
• Manage diaries and schedule appointments.
• Onboard new clients and complete relevant checks.
• Open, close and archive client files.
• Audio typing and document preparation using dictation.
• Prepare correspondence and legal documents.
• Handle telephone calls and general inquiries.
• Liaise with clients and third parties.
• Support fee earners to ensure smooth department operation.

Skills

Dispute resolution

Client care

Written communication

Verbal communication

Multitasking

Time management

Attention to detail

Independent work

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Confidential law firm in Fareham, Hampshire seeks an experienced Dispute Resolution Assistant to provide secretarial and administrative support to a busy disputes team. The role requires strong client care, excellent IT skills, and the ability to manage a varied workload with accuracy.

The successful candidate will handle diary management, onboarding, file opening/closing, audio typing, and the preparation of legal documents.