Dispensing Technician

Cohens Chemist; Lancaster; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discretionary bonus scheme

EAP Provided by BUPA

4 weeks' paid holiday, plus statutory

Pension contributions

Staff discount

Regulatory training where required

Free uniform

Job summary

Cohens Chemist is seeking a 40-hour Dispensing Technician for a permanent contract at our Heysham branch.

The role involves receiving, assembling and dispensing prescriptions, delivering expert customer service, and supporting the pharmacy team with day-to-day operations at the Heysham Primary Care Centre site.

Qualifications

• NVQ/QCF Level 3 in Pharmacy Services or equivalent.
• GPhC registration required.
• On-site role at Heysham branch.

Responsibilities

• Receive, assemble and dispense prescriptions.
• Advise customers on medicines and healthcare products.
• Handle complex medication inquiries under supervision of a pharmacist.
• Promote new services and products to customers.
• Build customer relationships and provide friendly, knowledgeable service.
• Coach junior staff to maintain high standards.
• Maintain accuracy and work under pressure to meet deadlines.

Skills

Customer service

Dispensing experience

Attention to detail

Team collaboration

Education

NVQ/QCF Level 3 in Pharmacy Services

GPhC registration

Job description

12012 - 40 hour Dispensing Technician - Permanent Contract

Company: Cohens Chemist
Hours: Full-time
Location: Heysham, LA3 2LE
Working pattern: On-site
Job type: Permanent
Posting date: 14 Oct 2026
Closing date: 13 Nov 2026

Summary

12012 - 40 hour Dispensing Technician - Permanent Contract

We are looking to recruit a 40 hour Dispensing Technician to work at our 477 branch located at Heysham Primary Care Centre, Middleton Way, Heysham, Morecombe, LA3 2LE.

The proposed shift pattern is as follows:

• Monday 09:00 - 18:00 (1 hour unpaid lunch break)
• Tuesday 09:00 - 18:00 (1 hour unpaid lunch break)
• Wednesday 09:00 - 18:00 (1 hour unpaid lunch break)
• Thursday 09:00 - 18:00 (1 hour unpaid lunch break)
• Friday 09:00 - 18:00 (1 hour unpaid lunch break)

As a Dispensing Technician you will have successfully completed the NVQ/QCF Level 3 equivalent qualification in Pharmacy Services and be registered with the General Pharmaceutical Council. You will have the knowledge and experience to be a multi-skilled Dispensing Technician, taking responsibility for providing an efficient, knowledgeable, and friendly service to our customers, with specific responsibility for carrying out dispensing duties.

You will be a senior member of the dispensing team and will be responsible for receiving, assembling, and dispensing prescriptions, advising customers on alternative medicine or care needs where appropriate. You will also have specific accountability for dealing with complex medication inquiries on behalf of and under the supervision of a pharmacist.

As a trusted healthcare professional, you will be friendly, organized, and customer-focused with a passion for people and pharmacy operations. Skills in planning, attention to detail, and working under pressure are all key in this position.

The successful candidate must be willing to support the branch by promoting new services and products as required.

You must be confident to build customer relationships and have the ability to establish their needs. You will be expected to provide friendly advice, with excellent product knowledge and services. You must also have the drive and enthusiasm to coach others to do the same.

The utmost attention to detail is required in this role along with the ability to work under pressure and meet strict deadlines.

The successful candidate must have great people skills, as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service.

Additional Benefits

• Discretionary bonus scheme
• EAP Provided by BUPA
• 4 weeks' paid holiday, plus statutory holidays, which increase with service. (pro-rata for part-time employees)
• Pension contributions
• Staff discount
• Regulatory training where required
• Free uniform

Application Information

Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.

We are passionate about equal opportunities and welcome a broad diversity of talent to apply.