Dispensing Optician

Inspired Selections Group; Croydon; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Competitive salary based on experience

Ongoing training and CPD support

Company pension scheme

Incentive scheme

Staff and family discounts

33 days holiday including bank holidays

Career progression opportunities

Team-building events

Employee benefits platform

Cycle to Work scheme

No Sunday or Bank Holiday working

One Saturday off per month

Job summary

A leading optical practice in Croydon is seeking a GOC-registered Dispensing Optician to deliver exceptional customer care and assist patients with their dispensing needs. You will support colleagues and ensure a seamless experience while working in a supportive team environment. The ideal candidate will possess a Level 6 Diploma in Ophthalmic Dispensing and have prior dispensing experience. This full-time permanent role offers a competitive salary and numerous professional development opportunities.

Qualifications

• GOC-registered Dispensing Optician.
• Previous spectacle dispensing experience is essential.
• Passionate about patient care.

Responsibilities

• Deliver outstanding customer service with a patient-centered approach.
• Support patients with frame selection and accurate measurements.
• Ensure compliance with clinical records and data protection.

Skills

Excellent communication skills

Strong IT skills

Organisational skills

Adaptability

Education

Level 6 Diploma in Ophthalmic Dispensing

Job description

Dispensing Optician

Location: Croydon (branch-based role)
Contract: Full-time, Permanent
Salary: 32 – 36k (dependent on experience)

Why Join Us?

This is an exciting opportunity for a passionate, GOC-registered Dispensing Optician to join a patient-focused practice where clinical quality, customer care, and teamwork truly matter. You’ll play a vital role in delivering exceptional dispensing experiences while working in a supportive environment that values development, innovation, and professional pride.

The Role

As a Dispensing Optician, you’ll be a key link between the consulting room and the dispensing journey. Using your expertise, you’ll guide patients through frame and lens choices, ensure precise measurements, and deliver beautifully finished spectacles that exceed expectations. You’ll also support colleagues, contribute to the smooth running of the practice, and help create a welcoming, professional environment for every patient.

Key Responsibilities

Patient Care & Dispensing

• Deliver outstanding customer service with a friendly, professional, and patient-centred approach.
• Confidently support patients with frame selection, lens recommendations, and accurate measurements using modern dispensing technology.
• Participate in three-way handovers with the Optometrist to ensure a seamless patient experience.
• Carry out focimetry, monitor spectacle orders, and liaise with suppliers and patients to maintain high standards and efficiency.
• Quality check, fit, and adjust spectacles to ensure comfort and satisfaction.
• Perform minor spectacle and hearing aid repairs when required.
• Resolve patient concerns promptly, escalating appropriately when needed.

Practice Support & Teamwork

• Complete all administrative tasks accurately, ensuring clinical records are compliant with GDPR and data protection standards.
• Handle financial transactions securely and in line with practice procedures.
• Support Optical Assistants and provide guidance, training, and supervision to Dispensing Assistants.
• Assist with pre-screening and general practice duties when required.
• Act as a positive ambassador for the practice, promoting its values and commitment to excellent patient care.
• Take pride in personal presentation and the appearance of the practice, ensuring displays and merchandise are always well presented.

Professional Development

• Maintain up-to-date clinical knowledge and product awareness through CPD, training sessions, seminars, and industry events.
• Work within your scope of competence, seeking support when needed to uphold the highest professional standards.

What We’re Looking For

• GOC-registered Dispensing Optician
• Level 6 Diploma in Ophthalmic Dispensing
• Previous spectacle dispensing experience (essential)
• Excellent communication skills and a genuine passion for patient care
• Strong IT and organisational skills
• Enthusiastic, adaptable, and keen to continue learning in an evolving role

Rewards & Benefits

• Competitive salary based on experience
• Ongoing training, CPD support, and development opportunities
• Company pension scheme with life assurance
• Incentive scheme
• Staff and family discounts
• 33 days holiday including bank holidays
• Career progression opportunities
• Team-building events
• Company sick pay
• Employee benefits platform and wellbeing support
• Cycle to Work scheme
• No Sunday or Bank Holiday working, plus one Saturday off per month

Ready to take the next step in your optical career? Apply today!

Hit APPLY NOW
OR
Contact Natasha at Inspired Recruitment Group on 0121 778 6999.
WhatsApp: [phone]
Email: [e-mail]
www.inspiredselections.co.uk

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