Dispensing Assistant

Shergill Pharmacy; Irvine; On-site; GBP 17,000 - 19,000; Full time

Job summary

Shergill Pharmacy in Irvine, Scotland, is hiring a Dispensing Assistant to support pharmacists in preparing and dispensing medications. The role runs 9am–6pm Monday to Friday, with occasional Saturday shifts, at an hourly rate of £13.

Ideal candidates are detail-focused, with strong organisational skills and a customer-centric approach to service. Training and on-site teamwork are emphasized to ensure safe, accurate dispensing and smooth workflows.

Qualifications

• ,Experience in dispensing or pharmacy operations is preferred but not required.
• Familiarity with pharmacy terminology and regulations is advantageous.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy in medication handling.
• Proficiency with pharmacy software and basic computer skills.
• Willingness to learn and adapt to changing practices.
• Flexibility to work weekdays, weekends and occasional evenings.

Responsibilities

• Receive prescription orders and verify information.
• Prepare and dispense medications under supervision.
• Label and package medications with correct dosage instructions.
• Maintain pharmacy stock levels and rotate stock.
• Assist with payments, administrative tasks, and filing.
• Provide friendly customer service and address inquiries.
• Collaborate with the team to ensure smooth workflow.
• Follow safety protocols for a safe working environment.

Skills

Attention to detail

Customer service

Communication

Organisational skills

Multitasking

Computer skills

Teamwork

Education

Relevant qualifications or certifications in pharmacy dispensing or healthcare

Tools

Pharmacy software

Job description

Dispensing Assistant

Location: Irvine, Ayrshire, KA12

Working Pattern: 9am – 6pm Monday to Friday, with occasional Saturday 9am - 1pm

Hourly Rate: £13 per hour

We are seeking a dedicated and reliable Dispensing Assistant to join our team at our pharmacy in Irvine, Scotland. The ideal candidate will be responsible for assisting pharmacists in preparing and dispensing medications to patients accurately and efficiently.

This role requires excellent attention to detail, strong organisational skills, and a commitment to providing exceptional customer service.

Key Responsibilities

• Receive prescription orders and ensure all necessary information is complete and accurate.
• Prepare and dispense medications under the supervision of a pharmacist, following standard operating procedures and regulatory guidelines.
• Label and package medications appropriately, ensuring correct instructions and dosage information are provided to patients.
• Maintain pharmacy inventory by monitoring stock levels, ordering supplies, and rotating stock as needed.
• Assist with administrative tasks, such as answering phones, processing payments, and filing paperwork.
• Provide friendly and professional customer service, addressing patient inquiries and concerns with empathy and efficiency.
• Collaborate with pharmacy team members to ensure smooth workflow and adherence to pharmacy policies and procedures.
• Follow all safety protocols and guidelines to ensure a safe working environment for both staff and customers.

Qualifications and Experience

• Previous experience working as a Dispensing Assistant or similar role is preferred but not required.
• Knowledge of pharmacy terminology, procedures, and regulations is advantageous.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and accuracy in medication preparation and dispensing.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in using pharmacy software systems and basic computer skills.
• Willingness to learn and adapt to changing pharmacy practices and procedures.
• Flexibility to work weekdays, weekends, and occasional evenings as required.

Person Specification

Essential

• Excellent attention to detail and accuracy in medication dispensing.
• Strong organizational skills and ability to prioritize tasks effectively.
• Excellent communication skills and a friendly, customer-focused attitude.
• Ability to work well both independently and as part of a team.
• Willingness to learn and adapt to new pharmacy software systems and procedures.
• Flexibility to work varied shifts, including weekends and evenings.

Desirable

• Previous experience working in a pharmacy or healthcare setting.
• Knowledge of pharmacy regulations and best practices.
• Familiarity with pharmacy software systems and basic computer skills.
• Relevant qualifications or certifications in pharmacy dispensing or healthcare.

Closing Date: 29th September at 23:59

Please note, the role is reviewed on a rolling basis and may be closed if a suitable candidate is found.