Shergill Pharmacy - Dispensing Assistant

nasen; Irvine; On-site; GBP 15,000 - 21,000; Full time

Job summary

Nasen in Irvine, Scotland is seeking a dedicated Dispensing Assistant to join our pharmacy team. You will assist pharmacists in preparing and dispensing medications, ensuring accuracy and patient safety while delivering excellent customer service.

This role requires strong attention to detail, good organisational skills, and the ability to work well within a team in a fast-paced environment. Weekend and some evening shifts may be required.

Qualifications

• Previous experience as a Dispensing Assistant is preferred but not required.
• Knowledge of pharmacy terminology and regulations is advantageous.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment with accuracy.
• Willingness to learn and adapt to new procedures.
• Flexibility to work varied shifts including weekends and some evenings.

Responsibilities

• Receive prescription orders and ensure all information is complete and accurate.
• Prepare and dispense medications under the supervision of a pharmacist, following procedures.
• Label and package medications with correct instructions and dosage information.
• Maintain pharmacy inventory by monitoring stock levels and rotating stock.
• Assist with administrative tasks such as answering phones and processing payments.
• Provide friendly customer service and address patient inquiries.
• Collaborate with pharmacy team to ensure smooth workflow and safety.
• Follow safety protocols to ensure a safe working environment.

Skills

Attention to detail

Communication skills

Teamwork

Multitasking

Customer service

Tools

Pharmacy software

Basic computer skills

Job description

Dispensing Assistant

Location: Irvine, Scotland

Working Pattern: 9am – 6pm Monday to Friday, with occasional Saturday 9am - 1pm

Hourly Rate: £13 per hour

We are seeking a dedicated and reliable Dispensing Assistant to join our team at our pharmacy in Irvine, Scotland. The ideal candidate will be responsible for assisting pharmacists in preparing and dispensing medications to patients accurately and efficiently. This role requires excellent attention to detail, strong organisational skills, and a commitment to providing exceptional customer service.

Key Responsibilities:

1. Receive prescription orders and ensure all necessary information is complete and accurate.
2. Prepare and dispense medications under the supervision of a pharmacist, following standard operating procedures and regulatory guidelines.
3. Label and package medications appropriately, ensuring correct instructions and dosage information are provided to patients.
4. Maintain pharmacy inventory by monitoring stock levels, ordering supplies, and rotating stock as needed.
5. Assist with administrative tasks, such as answering phones, processing payments, and filing paperwork.
6. Provide friendly and professional customer service, addressing patient inquiries and concerns with empathy and efficiency.
7. Collaborate with pharmacy team members to ensure smooth workflow and adherence to pharmacy policies and procedures.
8. Follow all safety protocols and guidelines to ensure a safe working environment for both staff and customers.

Qualifications and Experience:

• Previous experience working as a Dispensing Assistant or similar role is preferred but not required.
• Knowledge of pharmacy terminology, procedures, and regulations is advantageous.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and accuracy in medication preparation and dispensing.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in using pharmacy software systems and basic computer skills.
• Willingness to learn and adapt to changing pharmacy practices and procedures.
• Flexibility to work weekdays, weekends, and occasional evenings as required.

Person Specification:

Essential:

• Excellent attention to detail and accuracy in medication dispensing.
• Strong organizational skills and ability to prioritize tasks effectively.
• Excellent communication skills and a friendly, customer-focused attitude.
• Ability to work well both independently and as part of a team.
• Willingness to learn and adapt to new pharmacy software systems and procedures.
• Flexibility to work varied shifts, including weekends and evenings.

Desirable:

• Previous experience working in a pharmacy or healthcare setting.
• Knowledge of pharmacy regulations and best practices.
• Familiarity with pharmacy software systems and basic computer skills.
• Relevant qualifications or certifications in pharmacy dispensing or healthcare.