Dispensary Manager

NHS; Rugby; On-site; GBP 25,000 - 45,000; Full time

Job summary

An exciting opportunity has arisen to lead a newly established in-house dispensary at a friendly practice in Rugby. This role is perfect for an experienced Dispensary Manager who is passionate about delivering high-quality clinical care. You will oversee the dispensary team, manage daily operations, and ensure compliance with all regulations while working collaboratively with a supportive practice team. Join a cohesive environment that values teamwork and flexibility, making a meaningful impact on patient care in your community. If you are ready to take on this rewarding challenge, we want to hear from you!

Benefits

NHS Pension

Flexible Working Hours

Qualifications

• GCSE grade A to C in English and Maths required.
• NVQ Level 2 in Dispensing is essential.
• Experience in General Practice Dispensary is preferred.

Responsibilities

• Manage day-to-day operations of the dispensary team.
• Ensure compliance with training and quality standards.
• Dispense NHS prescriptions and maintain stock levels.

Skills

Management Skills

Dispensing Experience

Communication Skills

Organizational Skills

Education

GCSE in English

GCSE in Maths

NVQ Level 2 in Dispensing

Job description

Revel Surgery is a friendly patient focussed practice in rural Brinklow, Rugby. We are a two partner practice delivering the highest standards of clinical care to all our patients working together encompassing the whole practice team.

An exciting opportunity has arisen to manage our new in-house dispensary. This is a great opportunity for an experienced Dispensary manager/Dispenser to lead a newly set up dispensary with the full support and back up of the practice team.

Main duties of the job

MANAGERIAL

To take overall responsibility for theday-to-day management of the dispensary team, ensuring adequate staffing is inplace, generating rotas, approving annual leave etc. Ensuring we are compliant, overseeing stock and ordering, working alongside the wider practice team.

Dispensary

Dispensing NHS prescriptions for all our dispensing patients, private patients and temporary residents as required. All aspects of working in a general practice dispensary.

A full Job Specification is attached.

About us

Revel Surgery has a practice list size of approximately 8000, 4000 of which are dispensing patients.

We have two Partners, 5 Salaried GP's, 2 Nurses, 1 HCA, Secretary, Deputy practice manager and Practice manager.

We also have additional roles supporting the practice, including Physiotherapist, Pharmacy technician, Clinical Pharmacist, Dietician, Mental health and Occupational health support, Social prescribing.

We all work together as a cohesive team and meet regularly. All staff support each other in happy and productive environment.

Benefits include NHS Pension. We are open to flexibility on the days and hours of the role and would consider full-time for the right candidate.

Job responsibilities

MANAGERIAL

To take overall responsibility for theday-to-day management of the dispensary team, ensuring adequate staffing is inplace, generating rotas, approving annual leave etc.

To be involved in the recruitment of newdispensers, organising and overseeing the induction and successful integrationof the new member of staff.

To ensure all staff keep up to date with theirtraining requirements, particularly in order to comply with DSQS (DispensingQuality Scheme) requirements. To organise a programme of training to take placeat dispensary meetings.

To carry out an annualPDP and at least one mid-term review for each dispenser. To work closely withthe lead GP for the dispensary to ensure regular competency assessments arecarried out for each dispenser.

To attend management team meetings and to take an active roleas part of the Practices management team.

To oversee the month end process, ensuring returns are sentby the deadline date.

To oversee the procedures for stock ordering and stockcontrol/rotation.

To ensure that all near misses are recorded and discussed atdispensers meetings. Also, to ensure that significant events are reported anddiscussed at dispensary meetings.

To ensure that the dispensary is tidy, organised and providea suitable working environment for staff, particularly in respect of safedispensing and health and safety requirements.

Monthly audits for room and fridge temperatures, datechecking and uncollected prescriptions

DISPENSER

Dispensing NHS prescriptions for dispensing patients andtemporary residents, as well as private prescriptions, to all patientsregistered at the surgery, as required by the Partners. Handling cash andchecking exemption certificates in relation to this and advising patients onthe use/compliance of drugs as necessary.

Working with our administration team providing a repeatprescription service which includes taking requests by telephone, email, Emisand repeat slips.

Keeping the dispensary clean, tidy and secure in order to runefficiently.

Maintaining adequate stock levels of drugs within thedispensary, ordering as required (paying attention to costing) and checking allinvoices against stock received. Rotating stock to ensure short-dated lines areused first.

Ensuring prescriptions are endorsed correctly, overleafcompleted by patient, counted, recorded and filed ready to be sent to the PPAfor reimbursement at the end of each month.

Maintaining good communications with other members of thesurgery to maximise benefits to patients.

Providing and ensuring cover for holidays, sickness to ensurecontinuation of the dispensing service.

Taking part in an annual performance and development reviewas required by the surgery.

Carrying out of training each year in order to comply withthe requirements of DSQS.

To oversee the regular updating of SOPs, ensuring all staffalways work within the agreed procedures. To involve the Practice Manager andGP lead in the updating of SOPs for Surgery.

Update the SOPs for prescription deliveries to ensurecompliance with best practice and current pharmaceutical regulations.

To check the controlled drug register at least monthly,reporting any discrepancies to the lead GP.

Monthly audits for the CD stock check, to be recorded in aspreadsheet.

Maintaining up-to-date records of controlled drugs.

To oversee the DSQS, ensuring that the dispensary undertakesall the necessary tasks in order to achieve the financial reward.

To consider which medicines/appliances etc should not bedispensed due to making a significant loss.

To liaise with wholesale account managers, ensuring thedispensarys profitability is maximised.

Keeping up to date with drug changes and advancements,sharing useful information with the dispensary and clinical teams.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths
• NVQ Level Dispensing training
• Qualified to NVQ level 2

Experience

• Experience in working in Dispensary
• Experience in working in General Practice Dispensary or working in Primary Care
• Experience of supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.