Dispensary Manager

King's College Hospital; Orpington; On-site; GBP 45,000 - 65,000; Full time

Job summary

King's College Hospital seeks a Dispensary Manager to lead the dispensary service, ensuring safe, patient-focused pharmacy delivery across wards and departments.

You will manage staff, drive service improvements, support training and professional development, and ensure stock control and compliance with Trust procedures.

Qualifications

• GPhC-registered Pharmacy Technician with substantial hospital dispensary experience.
• Strong leadership, organisational and communication skills.
• Experience managing teams and implementing service improvements.

Responsibilities

• Lead the day-to-day operational delivery of the dispensary service.
• Manage and develop the dispensary team and oversee workload and staffing.
• Support training and professional development across the dispensary.
• Drive improvements that enhance safety, efficiency and patient experience.
• Line manager for the Dispensary Services staff in line with Trust procedures.
• Be responsible for dispensary stock control and liaising with the Distribution Manager.
• Ensure safe disposal and recycling of drugs as per policy.

Skills

Leadership

Communication

Team Management

Service Improvement

Education

GPhC-registered Pharmacy Technician

Job description

As Dispensary Manager, you will lead the day-to-day operational delivery of the dispensary service, ensuring safe, efficient and patient-focused pharmacy services. You will manage and develop the dispensary team, oversee workload and staffing, support training and professional development, and drive improvements that enhance safety, efficiency and patient experience.,

• To be responsible for proposing and implementing policies in relation to the dispensary service that has an impact both within Patient Services and across the Trust
• To be responsible for the regular review of operational policies and procedures specific to the provision of the dispensary services.
• To support Patient Services, in the strategic developmental and planning of the dispensary services provision to the Trust.
• To deliver a customer-focused service to all patients who attend the Dispensary.
• To manage the Dispensary Service and all the staff who work in the dispensary.
• To be line manager for the Dispensary Services staff and take
• responsibility for all the following, according to the Trust procedures.
• Be responsible for dispensary stock control and in the return and recycling or safe disposal (as appropriate) of the drugs from wards and departments in liaison with the Distribution Manager and according to the agreed departmental policies and procedures.
  We are looking for aGPhC-registered Pharmacy Technician withsubstantial hospital dispensary experience. You will bring strong leadership, organisational and communication skills, together with experience managing teams and implementing service improvements.
  The Trust provides a full range of local and specialist services across its five sites. In June 2026, we launched our new strategy for 2026-31. Our vision is to transform healthcare, and we have agreed six strategic ambitions to help us improve care for patients, and the working lives of our staff.

Our six strategic ambitions are delivering high-quality patient care; creating a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability. We have also agreed four new organisational values - Caring, Collaborative, Inclusive, Innovative - and these underpin everything we do, and how our teams interact with the patients under our care. We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.