Dispatcher

FPS Distribution Ltd; Kingswood; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Discounts & cashback via AAG Benefits

Career progression

Pension advice

Health & wellbeing tools

Car parts discount

Job summary

FPS Distribution Ltd in Kingswood, United Kingdom, is seeking a Dispatcher to ensure customer deliveries are picked and dispatched on time. You will coordinate routes, supervise the warehouse, and support drivers to meet deadlines.

The role emphasizes accuracy, teamwork, and strong communication to deliver excellent customer service. You will participate in stock checks and maintain safe working practices, with opportunities for training and career progression.

Qualifications

• Teamworking abilities in a fast-paced warehouse environment.
• Attention to detail and high level of accuracy.
• Clear communication with colleagues, drivers and managers.
• Commitment to delivering excellent customer service.

Responsibilities

• Ensure customer orders are picked and dispatched on schedule.
• Plan routes for drivers to maximize efficiency.
• Oversee warehouse operations and ensure correct processes are followed.
• Check deliveries, report shortages or damaged stock.
• Assist with stock checks and maintain a clean, safe workspace.
• Support drivers to meet deadlines and quality standards.

Skills

Teamwork

Accuracy

Communication

Customer service

Job description

NAPA Auto Parts was founded in 1925 to meet America’s need for an effective automotive parts distribution system. In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence with it. Distributed by Alliance Automotive Group (AAG) in the United Kingdom, NAPA has become a market-leading parts brand in the country with a championship-winning motorsport team. Now, over 275 AAG UK subsidiaries are unifying under the NAPA Auto Parts name, joining the largest network of motor factors in the world. The prestigious NAPA Auto Parts family boasts a staggering 6,000+ locations across the US, Canada, and Australia — and now the United Kingdom.

As a Dispatcher you will be responsible for ensuring customer deliveries are picked and dispatched to required timelines to ensure excellent customer service. Ensuring all our drivers are running in an efficient manner and departing with the correct goods within the required timeframe.

Responsibilities

• Ensuring customer orders are picked and deadlines met by ensuring that products are prepared and ready for dispatch.
• Assign and plan routes for drivers to efficiently utilise the resources at hand.
• Oversee the running of the warehouse and ensure that all processes and procedures are carried out correctly.
• Checking and putting away supplier deliveries, informing your line manager of any shortages or damaged stock
• Assist with a rolling stock taking program, ensuring all stock is always located correctly.
• Assist with maintaining a clean and safe working environment.

To Be Successful In This Role

• Able to work as part of a team.
• Able to work with a high degree of accuracy/computer literate.
• Good communicator
• Committed to delivering excellent customer service.

In Return We Offer

• An opportunity to join a global brand and market leader.
• Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
• Opportunities for career progression and bespoke training.
• Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing and Financial tools.
• Discount on car parts

Alliance Automotive Group is an equal opportunities employer.