Dispatcher

UK AAG Alliance Automotive UK LV Ltd; Kingswood; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Global brand and market leader

Exclusive discounts via AAG Benefits"

Career progression and bespoke培训

Free pension advice

Health, Wellbeing and Financial tools

Discount on car parts

Job summary

NAPA Auto Parts, distributed by Alliance Automotive Group in the United Kingdom, is seeking a Dispatcher to ensure on-time order picking and dispatch. You will plan routes, oversee warehouse operations, and maintain stock accuracy to support excellent customer service.

The role requires teamwork, accuracy, and strong communication, with opportunities to contribute to a global brand and benefit from career progression, training, and employee perks.

Qualifications

• Teamwork and collaboration with warehouse and driving teams.
• High attention to detail and accuracy in order picking and dispatch.
• Strong communication skills for coordinating with drivers and managers.
• Commitment to delivering excellent customer service.

Responsibilities

• Pick customer orders and ensure deadlines are met by preparing goods for dispatch.
• Plan and assign routes for drivers to maximise efficiency.
• Oversee warehouse operations and ensure processes are followed correctly.
• Check and store supplier deliveries; inform line manager of shortages or damaged stock.
• Assist with rolling stock taking and ensure stock is accurately located.
• Maintain a clean and safe working environment.

Skills

Teamwork

Attention to detail

Communication

Customer service

Tools

Computer literacy

Inventory software

Job description

NAPA Auto Parts was founded in 1925 to meet America’s need for an effective automotive parts distribution system. In the century since, NAPA has exploded across the globe, carrying a reputation of quality and excellence with it. Distributed by Alliance Automotive Group (AAG) in the United Kingdom, NAPA has become a market-leading parts brand in the country with a championship-winning motorsport team. Now, over 275 AAG UK subsidiaries are unifying under the NAPA Auto Parts name, joining the largest network of motor factors in the world. The prestigious NAPA Auto Parts family boasts a staggering 6,000+ locations across the US, Canada, and Australia — and now the United Kingdom.

As a Dispatcher you will be responsible for ensuring customer deliveries are picked and dispatched to required timelines to ensure excellent customer service. Ensuring all our drivers are running in an efficient manner and departing with the correct goods within the required timeframe.

Responsibilities

• Ensuring customer orders are picked and deadlines met by ensuring that products are prepared and ready for dispatch.
• Assign and plan routes for drivers to efficiently utilise the resources at hand.
• Oversee the running of the warehouse and ensure that all processes and procedures are carried out correctly.
• Checking and putting away supplier deliveries, informing your line manager of any shortages or damaged stock
• Assist with a rolling stock taking program, ensuring all stock is always located correctly.
• Assist with maintaining a clean and safe working environment.

To be successful in this role

• Able to work as part of a team.
• Able to work with a high degree of accuracy/computer literate.
• Good communicator
• Committed to delivering excellent customer service.

In return we offer

• An opportunity to join a global brand and market leader.
• Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
• Opportunities for career progression and bespoke training.
• Free pension advice from our standard pension provider.
• Free access to Health, Wellbeing and Financial tools.
• Discount on car parts

Alliance Automotive Group is an equal opportunities employer. Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.