Dispatch Porter

DoughGirl; Wainfleet St Mary; Remote; GBP 18,000 - 21,000; Full time

Job summary

DoughGirl in Wainfleet is seeking a Dispatch Porter to keep packing stations stocked, tidy and ready for shift operations. You will replenish boxes, tape and consumables, move parcels and assist the Dispatch Team Leader to minimise downtime and maintain productivity.

This is a practical, active role requiring pace, reliability and good teamwork. Training is provided with probationary terms and a starting hourly rate.

Qualifications

• Must be proactive, organised and able to identify what needs doing without asking.
• Comfortable working at pace in a physically active operational role.
• Good attention to detail and ability to prioritise according to operational need.
• Clear communication with colleagues and team leaders.
• Dependable, punctual and proud to maintain an organised workplace.
• Able to work effectively as part of a team.
• Previous warehouse/dispatch experience is beneficial but training will be provided.

Responsibilities

• Monitor packing stations throughout the shift and keep them supplied with the correct boxes, tape and other packing consumables.
• Refill designated packaging trolleys as spaces become available and bring stock from storage to Dispatch.
• Put the correct packaging in the correct designated locations.
• Anticipate requirements rather than waiting for a packer to run out of supplies.
• Raise low packaging or consumable stock with the Team Leader before it affects packing.
• Keep packers supplied so they can remain at their stations wherever practicable.
• Move completed parcels, cages, trolleys and other items to their designated areas when required.
• Remove empty boxes, packaging materials and waste promptly.
• Keep walkways clear and return empty trolleys, crates and equipment to their designated locations.
• Move packaging and materials around Dispatch and Warehouse as needed.
• Respond promptly to the Dispatch Team Leader’s operational requests and take action on potential bottlenecks within the role’s responsibilities.

Skills

Proactive

Organised

Fast-paced

Attention to detail

Communication

Team player

Job description

Keep our packers packing by making sure every packing station has the boxes, consumables and support it needs throughout the shift.

Wainfleet, Lincolnshire Hours to be confirmed £13.50–£14.10 per hour

The Dispatch Porter keeps packing stations fully stocked, organised, clean and ready for continuous operation. By replenishing supplies before they run out, you will reduce avoidable downtime and help the Dispatch team meet its productivity targets.

This is a practical, active role for someone who can work at pace, anticipate what colleagues need and act without being continually directed.

Reports to: Dispatch Team Leader / Warehouse Manager

Unsuccessful applications and files are securely deleted after three months.

Pay and bonus

• Starting rate of £13.50 per hour, rising to £14.10 per hour on successful completion of probation and required training.
• Opportunity to earn a company performance bonus of up to £3,200 per person per annum, subject to company performance and the bonus scheme’s eligibility and payment terms.
• Monitor packing stations throughout the shift and keep them supplied with the correct boxes, tape and other packing consumables.
• Ensure blue roll and other permitted cleaning consumables are available when needed.
• Refill designated packaging trolleys as spaces become available and bring stock from storage to Dispatch.
• Put the correct packaging in the correct designated locations.
• Anticipate requirements rather than waiting for a packer to run out of supplies.
• Raise low packaging or consumable stock with the Team Leader before it affects packing.
• Keep packers supplied so they can remain at their stations wherever practicable.
• Move completed parcels, cages, trolleys and other items to their designated areas when required.
• Remove empty boxes, packaging materials and waste promptly.
• Keep walkways clear and return empty trolleys, crates and equipment to their designated locations.
• Move packaging and materials around Dispatch and Warehouse as needed.
• Respond promptly to the Dispatch Team Leader’s operational requests and take action on potential bottlenecks within the role’s responsibilities.

Housekeeping and organisation

• Keep Dispatch clean, tidy and organised throughout the shift and follow Clean As You Go standards.
• Maintain orderly packaging storage areas and return equipment after use.
• Flatten and dispose of cardboard and packaging waste using the correct waste streams.
• Keep fire exits, pedestrian routes and access points clear.
• Report damaged equipment, packaging and unsafe conditions immediately.

Food safety, health and safety

• Follow site food safety, hygiene and health-and-safety procedures and wear the required PPE.
• Use safe manual-handling methods when moving packaging, stock, trolleys and other loads.
• Only use equipment for which you have been trained or authorised.
• Maintain good personal hygiene and comply with site hygiene rules.
• Report hazards, near misses, accidents and food-safety concerns immediately.

What success looks like

• Packing stations remain stocked and packer downtime caused by missing supplies is minimal.
• Packaging is replenished before it runs out and designated trolleys and stock locations are refilled promptly.
• Dispatch stays clean and organised with little packaging-related disruption.
• Packers and team leaders receive clear communication and problems are spotted and resolved proactively.
• Performance is measured by how effectively you enable packers to work, rather than simply by how much stock you move.

Skills and attributes

• Proactive, organised and able to identify what needs doing without waiting to be asked.
• Comfortable working at pace in a physically active operational role.
• Good attention to detail and able to prioritise according to operational need.
• Clear communication with colleagues and team leaders.
• Dependable, punctual and proud to maintain an organised workplace.
• Able to work effectively as part of a team.
• Previous warehouse, dispatch, production or porter experience is beneficial but not essential; training will be provided.
• Be accountable: take responsibility for your work.
• Be Better: Keep learning, there's always room for improvement.
• Be Collaborative: Work together, we are one team!
• Be Proud: Put the work in and be proud of your achievements!
• Be Proactive: Stay curious and apply your initiative to be efficient within your role.

The standard we expect

Think one step ahead of the packing team. Refill packaging locations before they empty, replenish low consumables, remove building waste, and act on anything that could interrupt packing. Keep Dispatch organised, keep the stations supplied and keep our packers packing.