Dispatch Assistant (Weekends)

RGIT Australia; Croydon; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Enhanced family leave

Private Medical Insurance

Medicash plan

Life insurance

EAP through the Wisdom App

Product allowance

50% discount for family and friends

Retailer discounts

On-site parking

Regular social events

Well-being treats

Job summary

Tropic Skincare is seeking part-time Dispatch Assistants to join our weekend team in Croydon, helping get Tropic products to ambassadors and customers. You will pick, pack, and prepare orders using our Warehouse Management System, maintaining our high standards and accuracy.

This hands-on role requires you to work at pace as part of a busy team, ensuring orders are dispatched on time while following safety guidelines and company processes.

Qualifications

• Experience in a warehouse, dispatch, fulfilment or logistics environment.
• Ability to maintain accuracy while working at pace.
• Excellent communication and teamwork skills.

Responsibilities

• Accurately pick ambassador and customer orders using the Warehouse Management System (WMS).
• Pack orders in line with Tropic's quality and presentation standards.
• Maintain high productivity levels while ensuring order accuracy.
• Conduct quality checks to minimise packing and dispatch errors.
• Ensure all orders are dispatched within agreed deadlines and service levels.
• Follow warehouse processes, procedures, and health and safety guidelines at all times.
• Assist with stock movements, replenishment, and inventory checks when required.
• Keep workstations clean, organised, and safe.
• Report any stock discrepancies, system issues, or operational concerns to team leaders or supervisors.

Skills

Attention to detail

Fast pace

Warehouse tech

Communication

Reliability

Teamwork

Tools

WMS

Job description

Part-time Permanent Entry-level

Posted 08 Sep 2026

Description

About The Role

We’re looking for Dispatch Assistants to join our weekend team and help get Tropic products into the hands of our Ambassadors and customers.

Working at the heart of our fast-paced warehouse, you’ll be responsible for accurately picking, packing and preparing orders while maintaining our high packing standards. You’ll use our Warehouse Management System (WMS) to process orders efficiently, keeping pace while ensuring accuracy and attention to detail.

It’s a hands-on role for someone who enjoys working as part of a busy team, takes pride in getting things right and loves helping to keep everything moving smoothly

Key Responsibilities

• Accurately pick ambassador and customer orders using the Warehouse Management System (WMS).
• Pack orders in line with Tropic's quality and presentation standards.
• Maintain high productivity levels while ensuring order accuracy.
• Conduct quality checks to minimise packing and dispatch errors.
• Ensure all orders are dispatched within agreed deadlines and service levels.
• Follow warehouse processes, procedures, and health and safety guidelines at all times.
• Assist with stock movements, replenishment, and inventory checks when required.
• Keep workstations clean, organised, and safe.
• Report any stock discrepancies, system issues, or operational concerns to team leaders or supervisors.

What We're Looking For

• Strong attention to detail and commitment to accuracy.
• Ability to work at pace while maintaining quality standards.
• Comfortable using warehouse technology and computer systems.
• Good communication and teamwork skills.
• Reliable, punctual, and able to work independently.
• Previous experience in a warehouse, dispatch, fulfilment, or logistics environment.

What We Offer

• Employment Type:This role is offered Part Time, Saturday – Sunday 7am – 5pm.
• Location:Tropic Warehouse, 4 Coomber Way 5-10 minute walk from Therapia Lane tram stop.
• Benefits: Enhanced family leave, Private Medical Insurance, Medicash plan, life insurance, (All available after a qualifying period). EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, on-site parking, regular social events, and plenty of well-being treats throughout the year.

About Tropic

Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special.

We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in!

We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.

Tropic's Commitment to Equal Opportunities

Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity!

Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Company Overview

We’re on a mission to do good beyond beauty, leading the charge with clinically tested formulas that are both ethical and effective. We believe that with an Infinite Purpose, real change happens. Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award‑winning skincare and beauty products that have made us one of the UK’s fastest‑growing beauty businesses. Our brand is certified vegan, cruelty‑free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit.