Discretionary Fund Case Advisor

JT Recruit; Heanor; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Flexible working options

Personal and professional development

Minimum 6-month contract

Job summary

JT Recruit in the United Kingdom is seeking a DDF Case Advisor to assess and process applications for the Derbyshire Discretionary Fund and Household Support Fund, delivering timely help to those in need.

You will liaise with applicants, support workers, and social care professionals to gather essential information, make decisions within policy, and administer awards with accurate records and timely processing.

Qualifications

• A-Levels or Level 3 qualifications in a relevant field.
• A DBS will be required for this role.
• Familiarity with welfare benefits systems is desirable.

Responsibilities

• Assess applications thoroughly, making independent decisions within policy frameworks.
• Liaise with applicants, support workers, and social care professionals to gather essential information.
• Administer awards and payments, ensuring accurate records and timely processing.
• Offer advice and guidance to applicants, professionals, and internal colleagues.
• Develop and deliver briefings to increase awareness of DDF services.
• Maintain knowledge of welfare benefits and local services to signpost applicants effectively.

Skills

Administrative experience

Customer service

IT skills

Microsoft Office

Time management

Education

A-Levels or Level 3 qualifications

Tools

Microsoft Office

Job description

JT Recruit in the United Kingdom is seeking a DDF Case Advisor to assess and process applications for the Derbyshire Discretionary Fund and Household Support Fund, delivering timely help to those in need.

You will liaise with applicants, support workers, and social care professionals to gather essential information, make decisions within policy, and administer awards with accurate records and timely processing.