Disclosure Officer

Cornwall Partnership NHS Foundation Trust; Pool; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Health and wellbeing initiatives

Free DBS checks where required

Discounts available from retailers, UK

Salary sacrifice car scheme

Cycle to work scheme

EU settlement costs reimbursement

Job summary

Cornwall Partnership NHS Foundation Trust is seeking a Disclosure Officer based at Kernow Building, Redruth. The role focuses on processing access requests to data held by the Trust under the Data Protection Act 2018 and related legislation.

You will prioritise workloads, work to tight deadlines, and handle sensitive information with discretion in an office-based setting.

Qualifications

• NVQ 3 in administration or equivalent experience.
• Data Protection Act qualification or training.
• Freedom of Information qualification.

Responsibilities

• Administer requests for access to data under relevant acts.
• Meet deadlines while handling sensitive information.
• Interact with the public and other organisations professionally.
• Manage day-to-day workload with minimal supervision.

Skills

Organisational skills

Attention to detail

Communication skills

Education

NVQ 3 in administration

Data Protection Act qualification

Freedom of Information qualification

Tools

Electronic patient records systems

Office 365

Job description

Main area Information Governance / Data Protection (SAR processing and disclosure) Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Please note the role is office based due to the nature of the role. Monday - Friday, 08:00 - 16:00) Job ref 201-26-644-A

Site The Kernow Building Town Pool, Redruth Salary £25,760 - £27,476 Per Annum Salary period Yearly Closing 01/10/2026 23:59

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

We are excited to offer a fantastic opportunity to join the Disclosure Team, based at Kernow Building, Redruth as a Disclosure Officer. Please note the role is office based due to the nature of the role.

The post holder will be required to manage and prioritise their day-to-day workload and use their initiative, without direct supervision, for routine tasks. This will require good organisational skills and the ability to work to tight deadlines and with frequent interruptions.

Proposed interview date: 15th & 16th October 2026

Main duties of the job

The candidate will be working as a member of the Disclosure Team who are responsible for the administration of requests for access to the data held by the Trust, specifically in accordance with The Data Protection Act 2018, Access to Health Records Act 1990 and Access to Medical Reports Act 1988. This role involves the challenge of meeting deadlines on a daily basis, processing very sensitive and sometimes distressing information and dealing with members of the public and other organisations.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed description and personal specification, including the main responsibilities of this role, please see 'supporting documents'.

Person specification

Education/Qualifications

• NVQ 3 in administration (or equivalent experience)
• Data Protection Act qualification or training
• Freedom of Information qualification

Knowledge and abilities

• Able to operate electronic patient records systems and office 365
• Able to demonstrate ability to read and process large volumes of records, quickly and accurately
• Able to maintain high standards whilst completing repetitive tasks
• Knowledge of Access Rights in accordance with legislation

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Employer certification / accreditation badges

The Health Jobs UK website has jobs from numerous employers, within health and care across Cornwall and the Isles of Scilly.

Royal Cornwall Hospitals NHS Trust provides acute medical, surgical and specialist services to a population of around 500,000 which can increase significantly during the busy holiday periods.