Disability Support Advisor – Higher Education (Hybrid)

Randstad Student & Worker Support; North East; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Randstad Student & Worker Support is seeking a Disability Adviser at Durham with hybrid working options. You will assess student needs, develop Support Plans, arrange exam concessions, and guide funding applications while ensuring GDPR compliance and effective liaison with colleges and external providers.

The role demands strong interpersonal skills, advocacy, and IT fluency to support students with diverse disabilities within a Higher Education setting.

Qualifications

• Educated to degree level or equivalent professional experience.
• Advisory or support experience with a complex caseload of individuals with disabilities.
• Experience conducting needs assessments and formulating practical support plans.
• Knowledge of the Equality Act 2010 and disability frameworks.
• Understanding of the social model of disability and reasonable adjustments.
• Excellent interpersonal and empathetic listening skills with time‑sensitive appointments.
• Advocacy and communication to influence academic staff and departments.
• IT proficiency and ability to learn bespoke student records systems quickly.
• Desirable HE advisory experience; specialist qualifications in SpLD/Autism or NADP membership.
• Knowledge of HE funding streams (DSA) and assistive software/hardware.
• Ability to analyze institutional data to identify accessibility gaps.

Responsibilities

• Deliver face‑to‑face and remote student appointments with varied durations.
• Assess student needs and create Disability Support Plans in the records system.
• Evaluate and process exam concessions and accommodations.
• Advise on external funding and DSA applications.
• Maintain GDPR‑compliant case notes and records.
• Coordinate with colleges, departments, and external agencies to implement adjustments.
• Provide guidance on inclusive practices and digital accessibility.

Skills

Interpersonal skills

Empathetic listening

Advocacy

Communication

Time management

IT proficiency

Data handling

Education

Degree level or equivalent experience

Specialist qualification in SpLD/Autism/mental health support

Tools

Student records system

Job description

Randstad Student & Worker Support is seeking a Disability Adviser at Durham with hybrid working options. You will assess student needs, develop Support Plans, arrange exam concessions, and guide funding applications while ensuring GDPR compliance and effective liaison with colleges and external providers.

The role demands strong interpersonal skills, advocacy, and IT fluency to support students with diverse disabilities within a Higher Education setting.