Director, Training

Choreograph; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading media brand is seeking a Director of Product Training to create and execute innovative training strategies. This role focuses on ensuring users are equipped to utilize products effectively, working with cross-functional teams to deliver consistent, high-quality training across various platforms.

Benefits

Competitive medical benefits

Group retirement plans

Significant paid time off

Preferential partner discounts

Qualifications

• Proven experience in a leading Product Training role.
• Solid understanding of adult learning principles and modern training techniques.
• Ability to influence and align cross-functional teams.

Responsibilities

• Oversee the training roadmap for product portfolio to deliver effective training programs.
• Collaborate with subject matter experts to create engaging training materials.
• Measure the effectiveness of training programs and implement continuous improvements.

Skills

Communication

Project Management

Training Needs Assessment

Curriculum Development

Data-Driven Decision Making

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Description

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About Choreograph: A Leading WPP Media Brand

Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation.

We work with agencies and clients to transform the value of data by bringing together technology, data and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising.

We're endlessly curious. Our team of thinkers, builders, creators and problem solvers are over 1,000 strong, across 20 markets around the world.

Role Summary and Impact

The Director, Product Training will be responsible for creating, executing and ongoing development of training strategies across the assigned product portfolio. They will ensure all hands-on users of the applications are well-equipped to utilize our products to their full potential, leading to increased engagement and success.

The role will report to the VP, Product Training and will work in partnership with subject matter experts in the assigned Product & Engineering pillar, in collaboration with other Enablement functions such as Product Comms and Support and with the regions to deliver a consistent and compelling training offering across the product portfolio.

The Director will lead a team of Product Trainers who identify training needs and develop training curricula and learning content for various audiences across the product portfolio.

WHAT WILL YOU DO?

Implement the Product Training vision and oversee the overall training roadmap for your product portfolio to deliver effective, comprehensive product training programs that deliver measurable adoption and effective usage of our applications. Ensure that the training programs are consistent across all regions, achieving the overall objectives, delivering the same message, and using the same materials.

• Collaborate with Product team SMEs to ensure deep understanding of product functionality, features, and benefits. Translate this knowledge into engaging training material and programs that cater to different learning styles, and that are scalable across multiple products and user segments using a variety of delivery methods, including e-learning courses, self-help materials, knowledge base content, web-based tutorials and trainer-led workshops.

• Identify areas of training needs and assess user challenges with adoption of our applications. Develop and implement learning strategies to address these needs. Monitor progress and suggest continuous improvements to our training offering.

• Measure the effectiveness of training programs and make data-informed decisions to improve them continuously.

• Work with the Enablement and Marketing teams on supporting materials and communication strategies to equip users with the knowledge and skills to leverage product capabilities effectively.

• Build, lead and inspire a team of training specialists to achieve Choreograph Product and Engineering goals and objectives.

• Ensure you and the team continuously learn about new product developments and updates, so that training programs and content is updated accordingly.

• Evaluate, design and execute innovative and engaging approaches to product training. Understand trends, identify potential opportunities and gaps, leverage external best practices, and develop learning initiatives that drive business results.

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Proven experience in a leading Product Training role.
• Substantial experience with training needs assessment, content design, curriculum development and delivery, and program coordination, with a proven ability to drive tangible end user adoption.
• Solid understanding of adult learning principles, modern training techniques and training measurement frameworks.
• Familiarity with product development lifecycles, agile working structures, project management.
• Exceptional communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical audiences.
• Proven success in developing a diverse team of talented individuals, and ensuring they work well across the organization.
• Strong project management skills, with the ability to juggle multiple responsibilities and meet deadlines.
• Ability to influence and align cross-functional, highly matrixed, multi-geographical teams.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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