Director, Training

GroupM; London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

A leading media company is seeking a Director of Product Training to develop and execute impactful training strategies. This role involves overseeing a team, collaborating with product experts, and ensuring high user engagement with applications. The ideal candidate will hold relevant experience in product training and possess exceptional communication skills. Join the team to foster a culture of growth and creativity within a vibrant workforce.

Benefits

Competitive medical insurance

Group retirement plans

Significant paid time off

Preferential partner discounts

Mental health awareness days

Qualifications

• Proven experience in a leading Product Training role.
• Substantial experience with training needs assessment and curriculum development.
• Exceptional communication skills for complex technical concepts.

Responsibilities

• Implement Product Training vision and oversee training programs.
• Collaborate with SMEs to develop engaging training materials.
• Measure training effectiveness and suggest improvements.

Skills

Communication

Project Management

Team Leadership

Content Design

Adult Learning Principles

Education

Relevant Degree or Equivalent Experience

Job description

About WPP Media u00A0 u00A0 WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPu2019s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com u00A0 u00A0 About Choreograph: A Leading WPP Media Brand u00A0 u00A0 Choreograph is WPPu2019s global data products and technology company. Weu2019re on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform the value of data by bringing together technology, data and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising. Weu2019re endlessly curious. Our team of thinkers, builders, creators and problem solvers are over 1,000 strong, across 20 markets around the world. u00A0 u00A0 u00A0 Role Summary and Impact u00A0 u00A0 The Director, Product Training will be responsible for creating, executing and ongoing development of training strategies across the assigned product portfolio. They will ensure all hands-on users of the applications are well-equipped to utilize our products to their full potential, leading to increased engagement and success.u00A0 u00A0 The role will report to the VP, Product Training and will work in partnership with subject matter experts in the assigned Product & Engineering pillar, in collaboration with other Enablement functions such as Product Comms and Support and with the regions to deliver a consistent and compelling training offering across the product portfolio.u00A0 The Director will lead a team of Product Trainers who identify training needs and develop training curricula and learningu00A0 content for various audiences across the product portfolio.u00A0 u00A0 u00A0u00A0 WHAT WILL YOU DO? u00A0 u00A0 Implement the Product Training vision and oversee the overall training roadmap for your product portfolio to deliver effective, comprehensive product training programs that deliver measurable adoption and effective usage of our applications. Ensure that the training programs are consistent across all regions, achieving the overall objectives, delivering the same message, and using the same materials.u00A0 u00A0

• Collaborate with Product team SMEs to ensure deep understanding of product functionality, features, and benefits. Translate this knowledge into engaging training material and programs that cater to different learning styles, and that are scalable across multiple products and user segments using a variety of delivery methods, including e-learning courses, self-help materials, knowledge base content, web-based tutorials and trainer-led workshops.u00A0

u00A0

• Identify areas of training needs and assess user challenges with adoption of our applications. Develop and implement learning strategies to address these needs. Monitor progress and suggest continuous improvements to our training offering.u00A0

u00A0

• Measure the effectiveness of training programs and make data-informed decisions to improve them continuously.u00A0

u00A0

• Work with the Enablement and Marketing teams on supporting materials and communication strategies to equip users with the knowledge and skills to leverage product capabilities effectively. u00A0

u00A0

• Build, lead and inspire a team of training specialists to achieve Choreograph Product and Engineering goals and objectives.u00A0

u00A0

• Ensure you and the team continuously learn about new product developments and updates, so that training programs and content is updated accordingly.u00A0

u00A0

• Evaluate, design and execute innovative and engaging approaches to product training. Understand trends, identify potential opportunities and gaps, leverage external best practices, and develop learning initiatives that drive business results.u00A0

u00A0 Skills and Experience u00A0 u00A0 At WPP Media, we believe in the power of our culture and our people. Itu2019s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Mediau2019s shared core values: u00A0

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Proven experience in a leading Product Training role.u00A0
• Substantial experience with training needs assessment, content design, curriculum development and delivery, and program coordination, with a proven ability to drive tangible end user adoption.u00A0
• Solid understanding of adult learning principles, modern training techniques and training measurement frameworks.u00A0
• Familiarity with product development lifecycles, agile working structures, project management.u00A0
• Exceptional communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical audiences.u00A0
• Proven success in developing a diverse team of talented individuals, and ensuring they work well across the organization.u00A0
• Strong project management skills, with the ability to juggle multiple responsibilities and meet deadlines.u00A0
• Ability to influence and align cross-functional, highly matrixed, multi-geographical teams.u00A0

u00A0 u00A0 Life at WPP Media & Benefits u00A0 u00A0 Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and weu2019re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.u00A0u00A0u00A0 u00A0 WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why weu2019ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. u00A0 Please note this is a UK based role and requires individuals to have the right to work in this location u00A0 u00A0 Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. u00A0 While we appreciate all applications received, only those candidates selected for an interview will be contacted.u00A0 u00A0 #LI-Promoted u00A0 u00A0