Director Payment Solutions

TN United Kingdom; London; On-site; GBP 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Director of Payment Solutions to spearhead their centralized payments team. This pivotal role involves shaping the payments roadmap, managing strategic partnerships, and optimizing payment processes across a diverse portfolio. The ideal candidate will bring extensive experience in e-commerce payments and commercial strategy, driving impactful decisions that enhance growth and efficiency. If you're ready to build a function from the ground up and make a significant impact on the business, this opportunity is for you.

Qualifications

• 8+ years in senior roles in payments, fintech, or e-commerce.
• Experience managing large-scale payment operations across markets.
• Deep knowledge of the payments ecosystem and fraud prevention.

Responsibilities

• Lead strategy and growth of centralized payments function.
• Manage relationships with external payment partners.
• Develop business cases for new payment initiatives.

Skills

E-Commerce Payments

Commercial Strategy

Partner Management

Cross-Functional Leadership

Data-Informed Decision Making

Education

Bachelor's Degree

Master's Degree (Preferred)

Job description

Social network you want to login/join with:

team.blue is a leading digital enabler for companies and entrepreneurs. It serves over 3.3 million customers in Europe and has more than 3,000 experts to support them. Its goal is to shape technology and to empower businesses withinnovative digital services.

Click here to read more about team.blue

Company

team.blue is an ecosystem of 60+ successful brands working together across 22 European countries to provide its 3.5 million SMB customers with everything they need to succeed online. With a strong buy-and-build strategy, we are a mix of traditional hosting businesses that offer services from domain names, email, shared hosting, e-commerce and server hosting solutions and, as specialist SaaS providers, adjacent products such as compliance, marketing tools, and team collaboration products.

The Role

team.blue is building a centralized payments team to unlock growth, efficiency, and consistency across our diverse portfolio of brands throughout Europe. As payments play an increasingly strategic role in our business—touching everything from subscription revenue and online checkout to POS and in-app purchases—we need an experienced commercial and operational leader to take the helm.

We’re looking for a Director Payment Solutionsto lead this function end-to-end. This is a senior leadership role for someone with a proven track record in e-commerce payments, commercial strategy, and partner management. You’ll be responsible for shaping our payments roadmap, managing external payment providers and internal stakeholders, and developing the commercial and operational structure of the team. You’ll also play a key role in scaling our capabilities and unlocking new value across the group—whether by optimizing conversion rates, improving cost efficiency, or enabling new business models.

This role requires a balance of strategic thinking and operational rigour, deep domain knowledge, and strong interpersonal skills. If you're excited by the idea of building a group-wide function from the ground up and making a material impact on how payments fuel our businesses, we’d love to talk.

KeyResponsibilities:

• Lead the overall strategy, execution, and growth of the centralized payments function across team.blue’s portfolio.
• Own and manage high-value relationships with external partners, including PSPs, acquirers, and payment infrastructure providers.
• Collaborate closely with internal leaders across product, engineering, finance, legal, and the local brand GMs to align on priorities and drive execution.
• Guide the product roadmap alongside the senior product lead, with a strong commercial lens.
• Build and develop a high-performing team across product, design, operations, and commercial functions.
• Drive commercial negotiations, contract structures, and performance management with key partners.
• Develop clear business cases for new initiatives and lead execution on cross-brand payment projects.
• Represent the payments function at group-level leadership meetings and contribute to company-wide strategy.
• Establish scalable processes and metrics to measure impact across multiple markets and brands.
• Navigate regulatory considerations in partnership with legal and compliance teams.
• Stay ahead of industry trends and innovations in the payments ecosystem, particularly those relevant to e-commerce and subscription models.

Your Profile:

Required

• 8+ years of experience in senior roles within the payments, fintech, or e-commerce space, with a strong focus on commercial strategy.
• Demonstrated success in leading cross-functional teams and managing large-scale, multi-market payment operations.
• Deep knowledge of the payments ecosystem, particularly in the context of e-commerce, including PSPs, acquirers, card networks, alternative payment methods, and fraud prevention.
• Strong experience managing strategic partnerships and vendor relationships, including contract negotiation and ongoing performance management.
• Proven ability to influence and align executive stakeholders in complex organizational environments.
• Comfortable working across cultures and countries, with excellent communication skills in English.
• Data-informed and ROI-driven mindset, able to translate strategy into measurable business outcomes.

Nice to Have

• Experience working in a group or portfolio company structure.
• Prior success in scaling a payments function from early stage to maturity.
• Familiarity with the EU regulatory landscape and compliance frameworks (e.g. PSD2, PCI-DSS, SCA).
• Background in SaaS, marketplaces, or subscription-based business models.
• Fluency in one or more additional European languages.

Right to work

At any stage, please be prepared to provide proof of eligibility to work in the European country you are applying for. Unfortunately, we are unable to support Sponsorship Visas.

ESG

“At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here.”

"Come as you are"

Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.