Director, Organisational Development

Carnival UK (P&O Cruises & Cunard); Southampton; Hybrid; GBP 110,000 - 170,000; Full time

Benefits offered by this job

Annual bonus

Car Allowance

Private medical and dental insurance

Life Assurance

Employee Shares Plan

Pension scheme

Job summary

Carnival UK, the business behind P&O Cruises and Cunard, seeks a Director of Organisational Development to shape future design, workforce evolution and employee experience. Lead enterprise transformation across onboard and shoreside teams to deliver sustainable change and enhanced colleague effectiveness.

You will partner with executive leaders to turn strategy into operating models, drive governance and enable guests and colleagues to thrive with continuous improvement and strong

Qualifications

• Extensive experience in organisational development and transformation.
• Proven ability to shape organisation structures, operating models and governance.
• Data-driven decision making and governance discipline for transformation.
• Experience partnering with C-suite and senior leaders at enterprise level.

Responsibilities

• Lead enterprise organisational development and people transformation agendas aligning with business strategy.
• Own organisational design governance and set enterprise standards as senior gatekeeper.
• Prioritise transformation portfolio ensuring adoption, benefits delivery and sustainable outcomes.
• Provide trusted, critical thinking and challenge to senior leaders on complex decisions.

Skills

Organisational development

People transformation

Operating models

Executive stakeholder management

Job description

Job Description

Carnival UK is at a pivotal moment of transformation, and we're looking for a Director, Organisational Development to shape how our business evolves for the future. Organisational design, workforce evolution, new ways of working and employee experience are central to delivering exceptional outcomes for our guests and colleagues.

As the business behind P&O Cruises and Cunard, we're shaping the future of holiday happiness through innovation, outstanding leadership and a relentless focus on continuous improvement. This is a senior leadership opportunity to turn ambitious strategy into lasting organisational impact.

As Director, Organisational Development, you'll lead Carnival UK's enterprise organisational development and people transformation agenda, partnering with executive leaders to evolve how the organisation is structured, operates and enables its people to thrive. Spanning onboard and shoreside teams, this role will help turn strategic ambition into future‑ready operating models, sustainable change, enhanced colleague experiences and stronger organisational effectiveness, enabling our people to deliver exceptional guest experiences.

Key accountabilities

• Lead the enterprise organisational development and people transformation agenda, translating business strategy into future‑ready operating models, ways of working and transformation programmes that enhance organisational effectiveness and employee experience.
• Own the organisational design governance model, setting enterprise standards and acting as the senior gatekeeper for structural change.
• Oversee and prioritise the transformation portfolio, ensuring alignment, adoption, benefits realisation and sustainable business outcomes.
• Provide trusted advice to senior leaders, bringing external insight, critical thinking and constructive challenge to complex organisational and transformation decisions.

Job Requirements

• Extensive expertise in organisational development, people transformation, operating models and enterprise governance.
• Experience shaping organisation structures, ways of working and decision‑making frameworks that support strategic and sustainable business outcomes.
• The ability to use data, governance discipline and commercial insight to inform complex transformation and organisational decisions.
• Extensive experience operating, influencing and negotiating at executive and C‑suite level.

About You

• You bring innovative thinking, a digital mindset and the confidence to constructively challenge established approaches.
• You create simplicity and structure from complexity, balancing competing priorities and senior stakeholder demands.
• You align stakeholders around a shared vision and build support for disciplined, sustainable change.
• You combine strategic consulting and systems thinking with the ability to influence and challenge at senior levels.

Why Join Us?

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK05, offered as a full‑time position, on a permanent basis, with an offering of hybrid work including up to two days from home.

Read our employee experience guide to learn more about life as a Carnival UK colleague here.

We're more than just a holiday company; we're a community that values work‑life balance, personal growth, and wellbeing. As part of our team, you'll enjoy:

• Annual bonus
• Monthly Car Allowance
• Company paid private medical and dental insurance and health assessment
• Employee Discounted Cruising plus Friends and Family offers
• Contributory Defined Contribution Pension scheme
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• In‑house Occupational Health help and access to digital GP
• Life Assurance
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Discounted retail and leisure via discounts portal

Recruitment Journey

For more information on your recruitment journey, please visit our Candidate Journey Map.

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#Job Functions: Human Resources; Consulting; Strategy / Planning