Director - Operational Controls & Investment Operations Oversight

Broadgate; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A high-growth financial technology platform in London is seeking an experienced Operational Controls & Trading Operations lead. This senior, hands-on role involves oversight of operations, improvement of controls, and collaboration with C-suite to operational staff. Candidates should possess over 10 years in financial services with strong operational risk experience and the ability to operate in dynamic trading environments. The position is a 6-month fixed-term contract, offering a significant opportunity to drive impactful change.

Qualifications

• 10+ years’ experience within a bank, asset manager, or institutional financial services firm.
• Strong background in operational risk, markets business management, or post-trade processes.
• Deep understanding of trade and investment cycles, particularly for short-term instruments.

Responsibilities

• Conduct a structured, end-to-end review of operational processes across the trade and investment lifecycle.
• Identify control gaps, reduce key-person dependency, and implement pragmatic improvements.
• Act as first point of escalation for operational queries and exceptions.

Skills

Operational risk leadership

Trade and investment cycles

Stakeholder management

Incident management

Structured decision-making

Job description

Overview

Broadgate are engaged with a high-growth, regulated financial technology platform operating in the institutional cash and short-term funding markets who are seeking an experienced Operational controls & Trading Operations lead to join their London team.

If you are a senior operational controls professional who understands institutional trade lifecycles (Repo's), can manage confidently in both directions, and are comfortable stepping into a live environment to drive immediate impact, we would welcome a confidential conversation.

This is a senior, hands-on leadership role combining oversight of an established Operations function with a structured uplift of operational controls, risk frameworks, and governance processes.

We are looking for a credible operational risk leader who can confidently operate across all levels of the organisation — from C-suite and Board discussions to junior operational staff — acting as a key escalation point and trusted advisor on operational matters.

Responsibilities

You will conduct a structured, end-to-end review of operational processes across the trade and investment lifecycle, including:

• Trade execution, confirmations, matching and settlements (repo's essential)
• Payment flows and reconciliation processes
• Incident logging and issue management
• Business risk assessments and control documentation
• Escalation frameworks and governance pathways

You will identify control gaps, reduce key-person dependency, and implement pragmatic improvements appropriate for a growing but regulated environment.

• Acting as first point of escalation for operational queries and exceptions
• Managing up to senior stakeholders and managing down to operational teams
• Providing calm, structured decision-making in out-of-process situations
• Ensuring cross-functional coordination across Capital Markets, Legal, Finance and Technology
• Maintaining continuity of delivery during a period of change

Who We’re Looking For

• 10+ years’ experience within a bank, asset manager, or institutional financial services firm
• Strong background in operational risk, markets business management, post-trade or settlements
• Deep understanding of trade and investment cycles, particularly short-term instruments
• Exposure to repo, secured financing, TRS or similar products (highly desirable)
• Proven experience managing operational teams and acting as a senior escalation point
• Experience strengthening operational controls, incident logs, and risk frameworks
• Ability to operate autonomously with sound judgement in a live trading environment

This is a 6 months FTC.