Director of Technology & Delivery

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Director of Technology & Delivery, London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f99f80461479

Job Views: 11

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain skills, confidence, and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks, explore creative ideas, learn English, obtain high-quality education, and gain internationally recognized qualifications.

Operating in over 200 countries and territories, with a presence in more than 100 countries, reaching 650 million people in 2021–22.

Locations: London, Manchester, Cardiff, Belfast, Edinburgh (All UK offices)

Department: Digital & Technology

Contract type: Indefinite (permanent)

Closing Date: 25th July 2024 at 23:59

Note: You must have the legal right to work in the UK at the time of application. No relocation or sponsorship support is provided.

Work arrangements: British Council supports hybrid working, subject to management approval and service requirements. This may not be suitable for all roles but can be discussed at interview.

Role overview: The postholder will lead the delivery and support of technology products and services for the Cultural Engagement business unit, supporting the British Council’s international work in arts, culture, education, and English language programs.

This role involves providing technology consultancy, partnering with teams on international collaboration, acting as a senior leader and liaison within Digital & Technology, and managing technology resources.

Role context: The Digital and Technology team fosters a digitally enabled, customer-centric organization, empowering staff with digital skills, and ensuring inclusivity and innovation across the organization.

The Product division is central to the British Council’s digital evolution, ensuring a customer-focused vision and strategy across products and technology solutions.

The role collaborates closely with the Cultural Engagement Strategic Business Unit, delivering programs aligned with strategic objectives and managing technology needs within this portfolio.

Responsibilities include advocating for technology needs, championing user experience, evaluating new technologies, defining digital strategies, overseeing end-to-end delivery, managing budgets, and ensuring compliance with policies.

Leadership involves fostering an outcome-focused environment, contributing to corporate strategy, and promoting equality, diversity, and inclusion.

Role-specific skills:

• Strategic delivery approach
• Strong technical knowledge and stakeholder management
• Professional confidence and collaboration skills
• Ability to challenge assumptions and represent the organization externally
• Portfolio and program management
• Financial planning and management

Role-specific knowledge and experience:

• Experience in Agile/Product delivery and digital experience design
• Managing stakeholder relationships
• End-to-end digital and systems delivery experience
• Managing technical teams and translating technical concepts
• Building and transforming delivery teams
• Creating investment cases and justifying expenditures
• Experience in a matrix organization and influencing senior leaders

A connected and trusted UK in a more connected and trusted world.

Equality, Diversity, and Inclusion (EDI) Statement: