Director of Sales - InterContinental Singapore
Lead and manage the function of Sales (Corporate, MICE, Leisure, Catering Sales, and Events Management) to maximise performance through total revenue generation and achieve budget revenue.
Your Day to Day
- Direct Sales team to manage account base to maximise performance across all revenue streams (Rooms, Catering & Banquet, and Food & Beverage)
- Develop sales strategies and action plans to ensure implementation, monitor results, and achieve goals – launch tactical promotions if required
- Develop a solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP, and monitor sales department’s impact on hotel profitability
- Evaluate business potential and opportunities in new geographical markets and segments
- Participate in preparing the annual departmental operating budget, hotel marketing plan, business plan, and financial plans
- Monitor competitors’ activities and assist in marketing intelligence
- Build profile within the local marketplace through attendance at events and industry gatherings
- Engage with guests and customers within the hotel, at client events, and social functions
- Foster a positive work environment, motivate, and lead an effective, engaged team
- Coach and mentor the Sales team, developing personal development plans
- Maintain strong relations with stakeholders critical to sales success
- Collaborate with leadership to ensure quality product delivery and enhance customer experience
- Travel as required to promote the hotel and develop markets
- Manage individual development plans and other duties as assigned
What we need from you
- Diploma/Degree in Business, Hospitality Management, or related fields
- Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality
- Strong presentation, commercial, and communication skills
- Interpersonal skills to develop beneficial relationships
- Passion, enthusiasm, and drive for results
- Problem-solving and decision-making skills
- In-depth knowledge of sales principles and techniques
- Strategic and tactical thinking abilities
- Ability to assess market trends and consumer behavior to create strategic opportunities
Don't meet every requirement? We encourage you to apply anyway and start your journey with us today.