Assistant Director of Sales & Marketing / Director of Sales - InterContinental Singapore

InterContinental Hotels Group; Southampton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking an Assistant Director of Sales & Marketing to drive sales strategies, manage a team, and enhance revenue performance. The ideal candidate will have a strong background in luxury hotel sales, excellent communication skills, and a passion for delivering results. This role involves developing relationships with stakeholders, participating in budget preparation, and representing the hotel at various events.

Qualifications

• Minimum 5 years’ sales experience in luxury hotel or hospitality.
• Strong presentation and communication skills.

Responsibilities

• Direct Sales team to manage account base across all revenue streams.
• Develop sales strategies and action plans to achieve goals.
• Evaluate revenue performance and monitor impact on hotel profitability.

Skills

Presentation

Communication

Problem Solving

Interpersonal Skills

Education

Diploma/Degree in Business or Hospitality Management

Job description

Assistant Director of Sales & Marketing / Director of Sales - InterContinental Singapore

• Direct Sales team to manage account base to maximise performance across all revenue streams (Corporate, Leisure & Groups)
• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
• Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability
• Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
• Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
• Monitors competitors’ activities and assists in marketing intelligence
• Builds profile within local market place through attendance at various events and local market place
• Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged
• Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
• Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.
• Travel when required to promote the hotel and develop potential business in other markets
• Ensure active management of individual GAPs and personal development plan.
• Other duties as assigned by Director of Sales & Marketing or the management

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality.
• Strong presentation, commercial and communication skills
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for result
• High level of common sense and high skill of problem solving and decision making
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

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