Director of Safety & Security

TN United Kingdom; United Kingdom; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive Director of Safety & Security to ensure a safe and secure environment for guests and staff. This pivotal role involves overseeing security operations, managing incidents, and fostering a culture of safety within a luxury setting. You'll work strategically to implement policies and maintain compliance while delivering an exceptional guest experience. If you are passionate about security and hospitality, and have a track record of leadership in a luxury environment, this is an incredible opportunity to make a significant impact in a brand-new establishment opening in 2025.

Qualifications

• 5+ years of security leadership experience in a luxury environment.
• SIA license and Level 3 fire certification required.

Responsibilities

• Oversee security department operations and ensure compliance.
• Develop security policies and manage incidents effectively.

Skills

SIA License

Fire Safety Certification (Level 3)

Security Leadership

CCTV Management

Incident Management

Conflict Resolution

Job description

Job Description

About us

The Chancery Rosewood will welcome guests into a world of enriching experiences and unforgettable moments where they will feel inspired and elevated from the everyday. We will inject new energy into London’s scene where our associates will be the centre of our success. Opening in 2025.

About Rosewood

Rosewood Hotel Group is one of the world’s leading global lifestyle and hospitality management groups. Our foundation is a commitment to “Relationship Hospitality” – nurturing and building strong, lasting relationships with guests, partners, and communities. We strive to be industry leaders in delivering genuine hospitality.

About the Role

The Director of Safety & Security is responsible for implementing safety and security measures for guests and staff. You will develop, oversee policies and procedures, and act as the primary contact for licensing, police, and investigations. You will work strategically to ensure a safe environment while maintaining an excellent guest experience.

• Oversee security department operations, ensuring physical security and licensing compliance
• Ensure adherence to corporate loss prevention and security management guidelines
• Lead daily security operations, ensuring safety for all members, staff, and property
• Promote a safety and security culture, developing an effective security team
• Manage security incidents, investigations, and safety incidents as needed
• Update security policies, procedures, and risk assessments annually
• Develop security plans and identify areas for improvement
• Maintain relationships with police, licensing authorities, and noise enforcement officers
• Oversee CCTV and alarm system maintenance contracts with the Engineering Director
• Design and deliver training on licensing, incident management, conflict resolution, and responsible alcohol service

About you

• You hold an SIA license and level 3 fire certification
• At least 5 years of security leadership experience in a luxury environment
• You are proactive, strategic, and quick-thinking
• You value collaboration and team cohesion
• Experience as part of a pre-opening team is preferred
• You embody Rosewood’s core values and demonstrate passion for the industry
• You are committed to diversity, equity, and inclusion, and model inclusive behaviors

Applicants must be eligible to work in the UK, with documented evidence required during recruitment.