Director of Retail & Store Network – Hospice

Pilgrims Hospices; England; On-site; GBP 50,000 - 57,000; Full time

Job summary

A charitable organisation located in East Kent is searching for a Head of Retail to lead its thriving retail estate. You will manage a team across 32 shops and 2 warehouses, drive sales growth, and enhance the customer experience. Candidates should have solid experience in retail management and a passion for charitable work. The position offers a full-time schedule with opportunities for impactful community involvement and competitive benefits.

Benefits

Opportunities for professional development

Alignment with NHS pay rates

Cycle to Work Schemes

Free hospice parking

Qualifications

• Experience in retail management in a charity or commercial setting.
• Ability to develop strategies to drive sales performance.
• Strong communication and team management skills.

Responsibilities

• Lead the development of annual revenue and sales plans for shops.
• Monitor retail market trends to identify opportunities.
• Ensure compliance with financial policies and procedures.
• Develop recruitment processes for retail volunteers.

Skills

Leadership

Sales management

Financial acumen

Volunteer coordination

Customer service

Job description

A charitable organisation located in East Kent is searching for a Head of Retail to lead its thriving retail estate. You will manage a team across 32 shops and 2 warehouses, drive sales growth, and enhance the customer experience. Candidates should have solid experience in retail management and a passion for charitable work. The position offers a full-time schedule with opportunities for impactful community involvement and competitive benefits.