Director of Quality, People and Multi Professional Leadership
First Community Health and Care
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Résumé du poste
First Community Health and Care is seeking an exceptional Director of Quality, People and Multi-Professional Leadership to join the Board and Executive Team. You will provide strategic leadership for quality, patient safety, workforce, organisational development and professional practice across the organisation, while ensuring governance, performance and sustainability.
You will drive continuous improvement, uphold regulatory standards as the CQC Nominated Individual, and partner with system
Qualifications
- Significant senior leadership experience in healthcare, social enterprise or complex care settings.
- Board-level or equivalent experience contributing to governance and performance improvements.
- Track record of leading quality, safety, workforce development and professional leadership.
- Experience in leading transformative programmes and culture change within NHS or community providers.
- Executive leadership with a values-driven, inclusive leadership style.
Responsabilités
- Provide strategic leadership for quality, patient safety, workforce, organisational development and professional practice across First Community Health and Care.
- Act as CQC Nominated Individual and ensure governance, performance and sustainability of the organisation.
- Lead integrated strategies for quality and workforce while shaping neighbourhood health and integrated care.
- Offer independent executive assurance to the Board on quality, safeguarding and regulatory compliance.
- Collaborate with system partners to strengthen community services and system-wide improvements.
Connaissances
Formation
Description du poste
An exceptional opportunity has arisen to join the Board of FirstCommunity Health and Care as Director of Quality, People and Multi ProfessionalLeadership and CQC Nominated Individual.
As a member of the Executive Team, you willprovide strategic leadership for quality, patient safety, workforce,organisational development and professional practice, while sharing collectiveresponsibility for the performance, governance and long-term sustainability ofthe organisation.
Candidates must hold current registration withthe Nursing and Midwifery Council (NMC) or Health and Care Professions Council(HCPC) and bring significant executive-level experience leading quality,workforce and professional practice within complex healthcare organisations. Wewelcome applications from accomplished Nursing and Allied Health Professionalleaders with a proven track record of improvement, transformation and systemleadership.
As a successful employee-owned socialenterprise, First Community is recognised for innovation, partnership andcommunity impact. You will help shape organisational strategy, influenceneighbourhood health and integrated care, and champion the value of communityservices across Surrey and West Sussex.
We are seeking anauthentic, compassionate and values-driven leader who can inspire confidence,build strong partnerships and create the conditions in which people andservices flourish.
Interviews will be held on Tuesday, 1 December 2026.
As Directorof Quality, People & Multi-Professional Leadership, you will be a keymember of the Executive Team, helping to shape the strategic direction of theorganisation and ensuring we deliver outstanding care and outcomes for thecommunities we serve.
You will leadour quality, patient safety, workforce, organisational development andprofessional leadership agendas, creating an environment where colleagues feelvalued, supported and empowered to deliver their best. You will championcontinuous improvement as the CQC Nominated Individual, foster a positive andinclusive culture, and ensure high standards of care, governance andprofessional practice across the organisation.
Workingclosely with clinical and corporate teams, Board colleagues and systempartners, you will help develop innovative and integrated approaches to care,strengthen workforce sustainability and support the organisation's long-termsuccess.
Thisis an exciting opportunity for an experienced NHS leader who is passionateabout quality, people and partnership working, and who wants to make a lastingdifference for patients, communities and colleagues.
First Community is a staff-owned social enterprise, ratedGood by the CQC, providing NHS community services across east Surrey and partsof West Sussex. We are looking for people who share our values: First-ratecare, First-rate people, First-rate value.
Recognised as one of the country's leading communityhealthcare employers in the 2025 NHS Staff Survey, First Community offers asupportive workplace where everyone has a voice and opportunities to developtheir full potential.
We offer: NHS terms and conditions, excellent training anddevelopment, flexible working, NHS pension, flexible retirement options, and arange of employee benefits.
If you need flexibility, please talk to us when you apply orat interview. We will consider all requests carefully and accommodate themwhere possible, depending on the role.
We welcome applications from people of all backgrounds,including Black, Asian and minority ethnic candidates, LGBTQ+ candidates, andcandidates with disabilities. We are committed to fair recruitment, includingthe consideration of reasonable adjustments.
Sustainability is central to our work as we support the NHSNet Zero ambition.
To stay safe online, only use our website to find and applyfor jobs, and only trust recruitment communications from our published contactdetails. Any job advert, recruitment communication or offer can be verifiedthrough the contact details on our website.
As a member of the Executive Team and Board of Directors, the Director of Quality, People and Multiprofessional Leadership provides strategic leadership for quality, patient safety, workforce, organisational development and professional practice across First Community Health and Care.The post holder is jointly accountable with fellow Executive Directors for the overall leadership, governance, performance, sustainability and success of the organisation.
The Director is responsible for creating the conditions in which outstanding care and an outstanding employment experience can flourish, ensuring that quality, safety, workforce capability, professional standards and organisational culture are aligned to deliver the organisation's strategic ambitions. The post holder will lead the development and implementation of integrated strategies for quality, workforce, organisational development, patient safety and professional practice that support sustainable service delivery and improved outcomes for the communities served by First Community.
The role provides independent executive assurance to the Board in relation to quality, patient safety, safeguarding, workforce, professional leadership and regulatory compliance. The post holder will promote a culture of continuous improvement, innovation, accountability and learning across the organisation.
The Director will play a significant leadership role across Surrey, Sussex and wider health and care partnerships, contributing to the development of integrated community services, neighbourhood health approaches and system-wide workforce and quality improvement priorities.
The Director will act as a corporate leader first and foremost, balancing responsibilities for quality, people and professional leadership with collective accountability for organisational performance, financial sustainability, partnership delivery and social impact. As a Board Director of a community interest company, the post holder will help position First Community as a leading provider of community health services and a recognised contributor to neighbourhood health and integrated care system development.
The post holder must hold current registration with either the Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC). Candidates will bring substantial executive leadership experience and a demonstrable track record of leading quality, workforce and professional practice agendas within complex healthcare organisations.
- Significant senior leadership experience within healthcare, social care, service, community services, voluntary sector or social enterprise settings.
- Board-level or equivalent experience contributing to organisational strategy, governance and performance.
- Experience of leading quality, safety, workforce, organisational development, culture change or professional leadership functions.
- A proven track record of leading complex organisational transformation and improvement programmes.
- Experience of creating and sustaining high-performing, values-led cultures.
- Experience of working collaboratively with regulators, commissioners, local authorities, voluntary sector organisations and system partners.
- Experience of delivering improvement through partnership working and influencing without direct authority.
- Experience of leading across organisational boundaries to achieve shared outcomes. Experience of managing significant financial, workforce and organisational resources. Experience of providing strategic assurance and advice to Boards or governing bodies.
- Executive Director experience within an NHS, CIC, social enterprise or community provider organisation.
- Experience of working within an Integrated Care System.
- Experience of leading or contributing to a CQC inspection or Well-Led review. Experience in community healthcare, public health, prevention or integrated care services.
- Experience of social enterprise governance, community engagement or citizen participation approaches.
- Current registration with the Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC).
- Master's degree or equivalent experience in healthcare leadership, organisational development, workforce, quality improvement or a related field.
- Evidence of substantial continuing professional development.
- Completion of recognised senior leadership or executive development programmes. Evidence of professional credibility and standing within their field.
- MBA, master's in healthcare leadership, Organisational Development or related field. Chartered professional status or Fellowship of a recognised professional body.
- Qualification in Quality Improvement, Patient Safety, Human Factors or Systems Leadership. NHS Leadership Academy Executive Programme or equivalent senior leadership programme.
- Highly developed communication and presentation skills.
- Ability to communicate complex and sensitive information with clarity and credibility.
- Skilled in engaging and influencing diverse audiences.
- Ability to manage conflict constructively and build consensus.
- Strong understanding of the challenges and opportunities facing community health services and integrated care.
- Understanding of NHS policy, reform and the changing health and care landscape. Knowledge of quality governance, patient safety, safeguarding and continuous improvement methodologies.
- Understanding of workforce transformation, talent management and organisational development.
- Knowledge of equality, diversity and inclusion legislation and best practice. Understanding of population health management, prevention and reducing health inequalities.
- Knowledge of corporate governance, risk management and Board Assurance Frameworks.
- Understanding of financial stewardship and sustainable resource management. Knowledge of professional regulation and healthcare regulatory frameworks. Understanding of the CQC Well-Led Framework and quality assurance requirements.
- Knowledge of social enterprise principles, governance and operating models. Understanding of community engagement, co-production and asset-based approaches. Knowledge of digital innovation and technology-enabled care.
- Understanding of sustainability and environmental responsibility within healthcare.
- Ability to articulate a compelling vision and inspire others around a shared purpose.
- Ability to balance strategic ambition with operational delivery.
- Ability to make sound decisions in complex, uncertain and politically sensitive environments.
- Demonstrates strategic thinking and long-term planning capability.
- Visible, compassionate and inclusive leadership style.
- Ability to create cultures where people feel valued, respected and empowered.
- Ability to develop talent and leadership capability at every level.
- Strong commitment to staff wellbeing, engagement and belonging.
- Ability to champion multi-professional leadership and collaborative working.
- Exceptional relationship-building and influencing skills.
- Ability to work effectively across organisational and professional boundaries. Ability to develop productive partnerships with NHS organisations, local authorities, VCSE partners and community stakeholders. Ability to influence system-wide decision making and improvement.
- Strong political awareness and stakeholder management skills.
- Ability to lead quality improvement, innovation and organisational learning. Ability to interpret complex information and make evidence-based decisions.
- Strong analytical and problem-solving abilities.
- Ability to provide constructive challenge and assurance at Board level.
- Ability to balance quality, workforce and financial considerations when making decisions.
- Committed to First Communitys values and mission.
- Resilient, adaptable, and solution focused. Inclusive and collaborative leadership style. High integrity and professional credibility.
- Passionate about improving patient experience and outcomes.
- Sensitive to the changing nature of the political and partnership environment, with the ability to respond positively and flexibly. Inspires confidence and empowers others to achieve organisation goals.
- Role models appropriate corporate behaviours and contributes to wider corporate change management.
- Committed to putting in extra effort to manage a large diverse workload and achieve important goals.
- Able to work under pressure and to tight deadlines. The highest degree of honesty, probity and integrity.
- Active participation in regional or national professional networks.
- Experience of representing organisations at regional or national level.
- Evidence of contributing to wider health and care policy or professional development initiatives.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Executive Officer and Deputy Company Secretary
£112,782 to £129,783 a year+5% HCAS per annum, pro rata
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