Director of Operations & Technology Procurement

Heathrow; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Heathrow is seeking an Operations and Technology Procurement Director to lead strategic sourcing decisions impacting passenger experience, resilience, and innovation at the world’s busiest airport. You will manage a procurement team, collaborate with Operations, IT and Engineering, and negotiate high-value contracts committed to cost efficiency and sustainability.

You’ll drive supplier partnerships, ensure regulatory compliance, and align procurement with Heathrow’s digital transformation goals

Qualifications

• Leading procurement for operations/technology in a regulated environment.
• Strong commercial acumen with cost-efficiencies through strategic sourcing.
• Excellent stakeholder management and senior leadership influencing skills.
• Expertise in contract negotiation and supplier relationship management.
• Ability to lead and develop teams and drive engagement.
• Knowledge of sustainability and digital trends in procurement.

Responsibilities

• Develop and execute procurement strategies for Operations and Technology.
• Lead, coach and develop a high-performing procurement team.
• Partner with senior leaders to translate needs into sourcing plans.
• Negotiate high-value contracts delivering cost savings and resilience.
• Monitor supplier performance and manage key relationships.
• Champion sustainability and digital innovation in the supply chain.

Skills

Procurement leadership

Strategic sourcing

Stakeholder management

Contract negotiation

Team leadership

Sustainability & digital trends

Education

CIPS or equivalent

Job description

Heathrow is seeking an Operations and Technology Procurement Director to lead strategic sourcing decisions impacting passenger experience, resilience, and innovation at the world’s busiest airport. You will manage a procurement team, collaborate with Operations, IT and Engineering, and negotiate high-value contracts committed to cost efficiency and sustainability.

You’ll drive supplier partnerships, ensure regulatory compliance, and align procurement with Heathrow’s digital transformation goals