Director of Operations & Membership Excellence

Scottish Federation of Housing Associations; Glasgow; Hybrid; GBP 70,589 - 86,276; Full time

Benefits offered by this job

Competitive Salary

Flexible Work Options

Support for professional development

Job summary

A leading housing organization in Glasgow is seeking a skilled Director of Operations & Membership to lead key organizational functions. You will oversee governance, financial planning, and member services while fostering a positive workplace culture. The ideal candidate will be an experienced senior leader with a background in operations or corporate services, able to improve systems and enhance member experiences. Join us in making a meaningful impact in providing safe and affordable homes across Scotland.

Qualifications

• Experience in operations, corporate services, or organisational management.
• Skilled in leading multidisciplinary teams and shaping a positive culture.
• Effective communicator with a strong track record of improving systems.

Responsibilities

• Lead governance and organisational compliance.
• Oversee financial planning and resource management.
• Enhance operational performance and member experience.

Skills

Leadership

Communication

Collaboration

Organisational Management

Risk Management

Job description

A leading housing organization in Glasgow is seeking a skilled Director of Operations & Membership to lead key organizational functions. You will oversee governance, financial planning, and member services while fostering a positive workplace culture. The ideal candidate will be an experienced senior leader with a background in operations or corporate services, able to improve systems and enhance member experiences. Join us in making a meaningful impact in providing safe and affordable homes across Scotland.