Director of Operations

JR United Kingdom; Romford; On-site; GBP 60,000 - 90,000; Full time

Job summary

A dynamic opportunity for an Operations Director to lead operations at a major retail and leisure destination. You will ensure high standards in facilities management and guest experience, while driving innovation within a skilled team. Candidates should possess strong leadership qualities and operational experience in related sectors.

Qualifications

• Strong leadership and people skills required.
• Experience in retail, leisure, or property operations vital.
• Solid H&S knowledge (IOSH or similar) preferred.

Responsibilities

• Lead and inspire a top-notch operations team.
• Oversee maintenance, security, cleaning & more.
• Manage budgets and big projects.

Skills

Leadership

People skills

Operational Management

Guest Experience

Education

Health & Safety knowledge (IOSH or similar)

Experience in retail, leisure, or property operations

Job description

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We’re on the lookout for a hands-on, forward-thinking Operations Director to lead the day-to-day running of a major retail and leisure destination. You’ll be the go-to person for everything from facilities and safety to team leadership and guest experience.

What you’ll do:

• Lead and inspire a top-notch ops team
• Oversee maintenance, security, cleaning & more
• Drive innovation and high standards
• Keep things safe, smooth, and guest-focused
• Manage budgets and big projects

What you’ll need:

• Strong leadership and people skills
• Experience in retail, leisure, or property ops
• Solid H&S knowledge (IOSH or similar)
• A passion for great service and smart solutions