Director of Operations

Gilbert Meher; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player in elderly care services is seeking a dynamic Operations Director to join their senior leadership team. This pivotal role is perfect for a passionate leader eager to drive operational excellence and foster a culture of continuous improvement across multiple care homes. You will oversee high standards of care, develop strategic initiatives for service enhancement, and ensure compliance with regulatory frameworks. Join a high-performing organization with a commitment to making a meaningful difference in the lives of older adults, where your leadership will inspire and motivate teams to achieve exceptional results.

Benefits

Competitive salary

Performance-related bonus scheme

Meaningful impact on older adults' lives

Qualifications

• Proven experience in senior operational leadership within elderly care.
• Strong knowledge of regulatory frameworks and compliance.

Responsibilities

• Lead operational management of multiple care homes ensuring high standards.
• Develop strategic plans for service improvement and financial performance.

Skills

Leadership Skills

Commercial Acumen

Communication Skills

Regulatory Knowledge

Team Development

Job description

This range is provided by Gilbert Meher. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Gilbert Meher is pleased to be partnered with a leading provider of high-quality elderly care services, committed to delivering compassionate, person-centered care. With a strong focus on excellence and innovation, the client operates a network of care homes and community services dedicated to enhancing the lives of their residents and service users.

We are seeking a dynamic and experienced Operations Director to join our senior leadership team. This is a pivotal role for someone passionate about driving operational excellence and fostering a culture of continuous improvement. This is perfect for a Managing Director or Operations Director looking after 30-40 homes or COO within a smaller elderly care organisation.

Key responsibilities:

• Lead and oversee the operational management of multiple care homes, ensuring high standards of care and compliance with regulatory requirements.
• Develop and implement strategic plans to drive service improvement, occupancy, and financial performance.
• Build and maintain strong relationships with regulatory bodies, stakeholders, and families.
• Provide leadership and support to regional and home managers, ensuring effective team performance and professional development.
• Monitor KPIs, budgets, and performance targets, identifying areas for improvement and implementing solutions.
• Champion a culture of quality, safety, and person-centered care across all services.

What We’re Looking For:

• Proven experience in a senior operational leadership role within the elderly care sector. Strong knowledge of regulatory frameworks (e.g., CQC standards) and a track record of ensuring compliance.
• Exceptional leadership skills with the ability to inspire, motivate, and develop high-performing teams.
• Commercial acumen with experience managing budgets and driving financial performance.
• Outstanding communication and interpersonal skills, with a commitment to collaborative working.

Why Join Us?

• Work within a high-performing organisation with exceptional CQC ratings and occupancy levels.
• Competitive salary and performance-related bonus scheme.
• Ability to make a meaningful difference in the lives of older adults.

Next Steps:

If you are a results-driven leader with a passion for excellence in the care home sector, we would love to hear from you.

Apply now to become part of a team committed to delivering the highest quality of care and operational success!

Please note:

• Only candidates with a background in care homes will be contacted.
• Due to the number of applications, we may not be able to respond to everyone. Thank you for your understanding.

Seniority level

• Director

Employment type

• Full-time

Job function

• Health Care Provider
• Nursing Homes and Residential Care Facilities