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Director of Neighbourhood Services

Moat Homes

Dartford

Hybrid

GBP 45,000 - 70,000

Full time

7 days ago

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Job summary

Moat Homes is seeking a Director of Neighbourhood Services to lead its strategic initiatives in neighbourhood engagement and service delivery. This senior role will entail substantial leadership within the Senior Leadership Team, ensuring strong, community-focused services. The successful candidate will influence the future direction of the organisation, fostering community growth and aligning service delivery with customer needs.

Qualifications

Experience in managing neighbourhood services.
Strong leadership abilities in a strategic role.
Excellent communication and interpersonal skills.

Responsibilities

Drive strategic and operational delivery of neighbourhood services.
Shape and evolve service offers based on customer needs.
Build strong communities aligned with the organisation's values.

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People Services Co-ordinator at Moat Homes Limited

Role: Director of Neighbourhood Services

Contract: Permanent

Hours: Full time, 35 hours per week Monday-Friday

Location: Hybrid, working between our Dartford office (Crossways Business Park) and home

We’re looking for a Director of Neighbourhood Services who’ll play a pivotal role within our Senior Leadership Team, driving the strategic and operational delivery of neighbourhood services across all tenures. You’ll be responsible for shaping and evolving our service offer to meet the changing needs of customers - building strong communities while delivering on our purpose and values.

Take a look at our comprehensive recruitment pack for more information on the role and the benefits we can offer you: director-of-neighbourhood-services-recruitment-pack.pdf

Who are we?

We’re one of the top 30 housing associations in England, with homes spreading across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. Our purpose is to “open doors to better lives for our customers”. We thrive to be customer pioneers; providing a great customer experience.

We’re also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2025, based on our employee feedback.

Want to know more about Moat? Check out our social media feeds!

Instagram: @moathomes

Facebook: Moat Homes

Interested in applying? We want to hear from you!

To apply, please complete our application form in full via our careers website (Moat Homes Careers). As we use anonymous recruitment and do not accept CVs, it’s important you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so tell us about your experience, skills, and what makes you a great fit for Moat.

Closing date: Please apply on our website by 11pm on Monday 16 June 2025.

Interview date: Interviews will take place in person at Mariner House, Dartford, on Thursday 26 June 2025.

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk.

In return, you’ll receive:

Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com).

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Non-profit Organizations and Housing and Community Development

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