Director of IT Operations & Cyber

Daisy Communications; Nelson; On-site; GBP 110,000 - 170,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

£500 referral bonus

Professional development

Eye care vouchers

Medicash discount

Virgin/O2 deals

Exclusive discounts

Job summary

Daisy Communications (rebranding to O2 Business) seeks an IT Operations Director – Infrastructure and Cyber to lead secure, resilient technology platforms and services in Nelson. You will own infrastructure, cloud, network, and end-user computing, guiding IT operations strategy and delivery.

Reporting to the CIO, you will drive ITIL-aligned processes, oversee security operations and SOC capabilities, manage suppliers, and guide data lake and Fabric deployments to support business transformation.

Qualifications

• Degree-level qualification in Information Technology, Computer Science, Cyber Security, Engineering or related discipline.
• ITIL Foundation certification with strong IT Service Management knowledge.
• Proven experience leading enterprise IT Operations and Cyber Security at director level.
• Deep expertise across cloud platforms, Azure and modern enterprise architectures.
• Experience governing large-scale data platform operations including Data Lakes and Fabric.

Responsibilities

• Own operational stability, resilience and performance of infrastructure, cloud, network and workplace technology services.
• Own data lake and Fabric infrastructure, including platform foundations, storage, compute and operational resilience.
• Lead infrastructure engineering, cloud services, network services, hosting and platform operations.
• Own IT service management, including incident, problem, change enablement, request fulfilment and service reporting.
• Own service desk, end-user computing and colleague technology support.
• Lead security operations and SOC capabilities within CIO scope.
• Ensure infrastructure and platforms meet availability, performance and cyber control requirements.

Skills

IT leadership

Cyber security

Azure

Data lakes

ITIL Foundation

Cloud services

Education

Degree-level qualification in IT or related field

Tools

Microsoft Azure

Microsoft Fabric

Data Lakes

Job description

Daisy Communications (rebranding to O2 Business) seeks an IT Operations Director – Infrastructure and Cyber to lead secure, resilient technology platforms and services in Nelson. You will own infrastructure, cloud, network, and end-user computing, guiding IT operations strategy and delivery.

Reporting to the CIO, you will drive ITIL-aligned processes, oversee security operations and SOC capabilities, manage suppliers, and guide data lake and Fabric deployments to support business transformation.