Director of IT and Business Services

FINANCIAL REPORTING COUNCIL; Birmingham; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading organization is seeking a Director of IT and Business Services to lead strategic initiatives and ensure the effective delivery of IT and business services. This pivotal role involves working collaboratively to enhance technology strategy and operational resilience while managing significant budgets and leading professional teams. The position requires regular travel to the London office and offers a hybrid work arrangement with a strong focus on work/life balance.

Benefits

30 days annual leave with option to buy extra leave

Generous employer pension contribution of 10%

Employee Assistance Programme with counselling and work-life services

Cycle to Work scheme with savings on new bikes

Strong emphasis on work/life balance

Qualifications

• Experience in operational delivery with multiple stakeholders.
• Experience working within relevant security frameworks.
• Strong leadership skills and financial management.

Responsibilities

• Provide strategic leadership and coordination for IT and Business Services.
• Develop and deliver the IT Strategy.
• Lead Estates and Business Services, ensuring optimal operational performance.

Skills

Communication

Leadership

Financial acumen

Project management

Analytical skills

Problem solving

Job description

Director of IT and Business Services

The role reports directly to the Chief Operating Officer and sits on the Corporate Services SLT, leading IT, Information Management, Estates, Business Continuity, and Security. A key focus will be working collaboratively across FRC to enhance delivery and reset the organisational Technology Strategy.

Responsibilities include:

• Provide strategic leadership, coordination, and planning for the IT and Business Services teams, ensuring their efforts are supported and developed.
• Own, develop, and deliver the IT Strategy, meeting high standards through effective stakeholder, project, and resource management.
• Develop a continuous improvement programme to adapt technology services to organisational needs.
• Lead Estates, Business Services, Business Continuity, and Security to enable optimal organisational operation.
• Evaluate and test our business continuity plan to ensure operational resilience in security incidents.
• Utilise security risk management expertise to improve security maturity and resilience, aligning with UK Government’s cyber security strategy.
• Collaborate with the Government Property Agency to provide flexible property solutions supporting organisational changes.

Skills, Knowledge & Expertise:

• Experience in operational delivery with multiple stakeholders, with strong communication and influencing skills.
• Experience working within relevant security frameworks like the NCSC Cyber Assessment Framework, assessing organisational maturity.
• Strong leadership skills to motivate and lead professional teams.
• Financial acumen with experience managing large budgets, focusing on performance and value for money.
• Project and programme management expertise across estates and IT portfolios.
• Experience managing estates across various locations with high service standards.
• Experience interacting with ExCo and Board levels.
• Ability to prioritise strategic and operational responsibilities effectively.
• Established networks with technology providers and service vendors.
• Acting as a key member of the CSD with senior direct reports.
• Deep analytical, technical, and strategic problem-solving skills.
• Results-driven, solution-focused, and adaptable to change.
• High standards of professionalism, integrity, and relationship management.
• Ability to respond proactively to regulatory environment changes.

This role requires regular travel to our London office. Candidates should be comfortable commuting as needed.

Applicants should submit a CV and covering letter via our website, referencing how they meet the person specification, including:

• How you meet the required skillset.
• Where you heard about this job.

Rewards and benefits:

• Remuneration packages, including 30 days annual leave and the option to buy extra leave.
• Generous employer pension contribution of 10%.
• Staff Employee Assistance Programme with confidential counselling and work-life services.
• Opportunity to save at least 25% on a new bike through the Cycle to Work scheme.
• Strong emphasis on work/life balance.

The FRC values diversity and is committed to equality of opportunity. We are an inclusive employer and a signatory to the Disability Confident scheme, guaranteeing interviews to disabled candidates meeting minimum criteria.

We encourage diversity monitoring to identify and address barriers to employment and career development.

The role is based in Birmingham with a hybrid working arrangement, expecting approximately 40% of work time in the office, with arrangements to be agreed with the line manager.