Director, Intelligence & Strategic Operations

United States Digital Space LLC; Greater London; Hybrid; GBP 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Pension plan

Vision & dental insurance

Paid time off

Employee discounts

Mental health days

Job summary

WPP Media in the UK is seeking a Director, Intelligence (Strategic Operations) to own delivery across taxonomy, CCUID adoption, Campaign Governance, data quality and reporting enablement. You will work closely with the Director, Intelligence to shape strategy and drive practical delivery.

The role requires leading cross-functional discovery, engaging senior stakeholders, and turning insights into actionable playbooks and training.

Qualifications

• Experience owning and delivering cross-functional projects or workstreams within media, marketing, operations, transformation, data governance, business intelligence or technology environments.
• Feels comfortable leading discovery workshops, gathering requirements and mapping end-to-end processes.
• Experience translating business needs into delivery plans, process improvements, governance approaches or technical requirements.
• Strong experience managing senior stakeholders and coordinating activity across teams that do not directly report into the role.
• Experience creating clear playbooks, process documentation, recommendations, status updates or training materials.
• A practical understanding of change adoption, including stakeholder engagement, feedback, training and ongoing improvement.
• Proven ability to independently manage milestones, actions, risks, dependencies and delivery decisions.

Responsibilities

• Lead cross-functional discovery, shape recommendations and coordinate implementation across Planning, Activation, Analytics, Finance, Data & Technology and product teams.
• Drive adoption across multiple workstreams, creating clear options and recommendations for the Director, Intelligence.
• Develop structured playbooks and training materials to enable repeatable delivery.
• Manage risks, dependencies and escalation with context and recommended actions.

Skills

Cross-functional leadership

Discovery workshops

Requirements to delivery

Stakeholder management

Playbooks & documentation

Change management

Delivery leadership

Campaign governance

Taxonomy knowledge

Data-driven collaboration

Mentoring

Tools

Power BI

Job description

WPP Media in the UK is seeking a Director, Intelligence (Strategic Operations) to own delivery across taxonomy, CCUID adoption, Campaign Governance, data quality and reporting enablement. You will work closely with the Director, Intelligence to shape strategy and drive practical delivery.

The role requires leading cross-functional discovery, engaging senior stakeholders, and turning insights into actionable playbooks and training.