Director, Employee Relations

gartner; Greater London; Híbrido; GBP 110 000 - 180 000; Tempo integral

Resumo da oferta

Gartner is seeking an HR Director to lead our Employee Relations Center of Excellence, working with HR Business Partners and an in-house employment law team. The role focuses on evolving management of employee relations matters globally, with a special emphasis on the United Kingdom, including investigations and program delivery.

You will partner with legal, HR leads, and stakeholders to standardize processes, develop templates, and coach teams on best practices in investigations and outcomes

Qualificações

• 10+ years in HR/Employee Relations, or similar role.
• UK ER experience with centralized team preferred.
• Experience handling investigations, grievances, disciplinaries and appeals in UK; international experience a plus.
• Undergraduate degree or equivalent strongly preferred.

Responsabilidades

• Conduct global employee relations investigations and facilitate resolution discussions with legal, HR partners and leaders.
• Provide UK-specific support for grievances, disciplinaries, appeals, and related matters; back up other regions as needed.
• Develop and manage programmatic approach to grievances, disciplinaries and investigations across countries.
• Coach and consult HR partners on investigation design, documentation, and outcomes.

Conhecimentos

Investigation skills

Analytical mindset

Communication skills

Stakeholder management

Time management

Judgment

Formação académica

Undergraduate degree or equivalent

Ferramentas

Word

PowerPoint

Excel

Descrição da oferta de emprego

About this Role: We are searching for an HR Director to join our Employee Relations Center of Excellence (COE). Working in close partnership with HR Business Partners and our in-house employment law team, the Director will play a central role in evolving our management of employee relations matters globally, with special focus on the United Kingdom. This role involves a blend of conducting investigations, process & program development, and providing coaching and support.

Key responsibilities

• Conduct investigations globally on a variety of employee relations matters, including complex and/or highly sensitive issues; facilitate resolution discussions with employment law, HR partners and business leaders.
• Serve as primary support for grievances, disciplinaries, appeals, and related matters in the United Kingdom; provide equivalent support for other countries as needed.
• Help develop and manage a programmatic approach to the assignment and management of grievances, disciplinaries, appeals and investigations that is effective for all parties.
• Help evolve and teach best practices in investigation skills, including investigation design, documentation, rapport building, and outcome management; train, coach and consult with HR partners (both 1v1 and in group sessions) on best practices in mitigating and resolving employee concerns.
• Further enhance and evolve tools and templates, coordinating with regional HR and legal counsel to add country-specific overlay where needed.
• Partner closely with legal counsel, HR Business Partner leads, and other stakeholders to identify trends and risks in employee relations matters and help design and implement scalable and effective mitigation measures.
• Providing coaching and guidance on investigations, disciplinary and appeals processes
• Support special projects and other initiatives as assigned.

Key requirements

• Passion for employee relations, growth mindset, and drive for continuous improvement
• Excellent investigation skills, including investigation design, interview skills, documentation management, decision visuals, etc. Strong appreciation for the employee experience and ability to navigate difficult conversations effectively.
• Excellent influencing and relationship-building skills, and ability to operate effectively with a broad and diverse group of internal stakeholders and subject matter experts.
• Analytical mindset: ability to solve problems using both quantitative and qualitative inputs; ability to make fair, reasoned, fact-base judgements.
• Excellent verbal and written communication skills; ability to create effective tools and templates in Word, PowerPoint, Excel, etc.
• Impeccable judgment and ability to work with highly confidential and sensitive matters appropriately.
• Strong time management skills and ability to manage multiple matters and workstreams. Ability to flex working hours on occasion to align with other time zones, and comfort working both virtually and in-office.
• Deep knowledge of UK employment employee relations processes, laws and best practices, and interest in learning other country requirements.
• Ability to operate effectively in matrixed and highly collaborative environments.

Education/experience requirements

• At least 10 years of related work experience as an HR/Employee Relations partner role or similar
• Prior experience in a centralized employee relations team ideal.
• Extensive experience managing investigations, grievances, disciplinaries, appeals and related matters in the UK; experience supporting employee relations matters in other countries ideal.
• Undergraduate degree or equivalent strongly preferred.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the compa