Director, Client Services: Lead Growth & Client Happiness

wppmedia; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive medical

Retirement plans

Vision and dental insurance

Paid time off

Partner discounts

Mental health days

Job summary

WPP Media is seeking a Director, Client Services to lead the Client Services team in the UK. This role drives strategic guidance, oversees campaign delivery, and builds strong client partnerships to grow revenue and client satisfaction.

The role requires proven leadership at senior levels in media, with a track record of delivering outstanding client outcomes and cross-functional collaboration. This hybrid, UK-based position offers growth opportunities with WPP’s global platforms.

Qualifications

• Degree educated or equivalent professional experience.
• Proven experience at Account Director+ level in a media agency.

Responsibilities

• Own the leadership of the account and campaign delivery.
• Lead and develop teams to deliver best-in-class work.
• Manage client relationships and ensure satisfaction and growth.
• Oversee budgets, forecasts, and revenue for the account.
• Lead daily huddles and weekly client status meetings.

Skills

Written communication

Organizational skills

Digital marketing knowledge

Project management

Client relationship management

Education

Bachelor's degree or equivalent

Job description

WPP Media is seeking a Director, Client Services to lead the Client Services team in the UK. This role drives strategic guidance, oversees campaign delivery, and builds strong client partnerships to grow revenue and client satisfaction.

The role requires proven leadership at senior levels in media, with a track record of delivering outstanding client outcomes and cross-functional collaboration. This hybrid, UK-based position offers growth opportunities with WPP’s global platforms.