Direct Sales Team Lead

Lightspeed Commerce; London; On-site; EUR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Team Lead to enhance their Direct Sales EMEA team in London. This role offers a unique opportunity to guide and mentor a talented group, fostering their growth and driving performance in the hospitality sector. The ideal candidate will have a strong background in B2B sales, particularly in a fintech or technology-focused environment, and a passion for coaching. Join a forward-thinking company that values innovation and teamwork, and enjoy a range of benefits designed to support your career and well-being.

Benefits

Lightspeed share scheme

Pension fund

Health and wellness benefit of 400 EUR/year

Mental health online platform and counselling

25 vacation days per year

Paid leave for new parents

Public transport benefit

Qualifications

• Experience in coaching or leading a team in a sales environment.
• Strong understanding of sales best practices and proven closing skills.

Responsibilities

• Support the Manager in mentoring and motivating the sales team.
• Analyze and report on pipeline metrics to drive performance.

Skills

Team Leadership

B2B Sales Experience

Sales Best Practices

Closing Skills

Quantitative Decision-Making

Coaching

Competitive Environment Adaptability

Entrepreneurial Mindset

Job description

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for a Team Lead to join our growing Direct Sales EMEA team. In this role, you will support the Manager of Direct Sales in growing the London hospitality vertical for Lightspeed. You will be a key support for the team, helping them exceed their objectives through continuous training and coaching.

Lightspeed’s Direct Sales team is now in hyper-growth mode. Our process has been refined and optimized on a smaller scale over the last period; now is the time to expand our team and our reach.

What you’ll be doing:

• Supporting the Manager in mentoring and motivating the team
• Providing guidance, training and coaching to team members
• Assisting in analyzing, reporting and taking action on pipeline metrics
• Helping develop Inbound initiatives to maximize team performance
• Collaborating internally in order to maximise working relationships with partnerships, outbound, implementation and the marketing teams
• Supporting the Manager in driving performance to consistently meet monthly, quarterly, and annual goals

What you bring to the team:

We're looking for a candidate who has experience with the following:

• Experience coaching or leading a team
• Sales experience in a B2B environment, preferably in a fintech or solution-sales / technology-related environment
• Strong understanding of sales best practices
• Proven closing skills
• Demonstrated ability to meet and/or exceed sales targets
• A quantitative approach to decision-making and a love of numbers
• A passion for coaching and helping team members evolve in their sales careers
• Ability to thrive in a competitive, dynamic, and quota-driven environment
• An entrepreneurial and agile mindset, with a bias toward action and the ability to pivot when needed to meet business needs and objectives

Even better if you have, but not necessarily:

• Experience working in the hospitality industry;
• Experience with POS systems

What's in it for you?

Come live the Lightspeed experience...

• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact;
• Exposure to modern and proven technology;
• Opportunity to learn and expand your skillset;
• Become a valued part of the diverse and inclusive Lightspeed family.

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Pension fund
• Health and wellness benefit of 400 EUR/year
• Mental health online platform and counselling & coaching services
• 25 vacation days per year
• Paid leave and assistance for new parents
• Public transport benefit

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.