Direct Debit Administrator

Abri Group; Yeovil; On-site; GBP 21,000 - 29,000; Full time

Job summary

Abri Group in Yeovil, United Kingdom, is seeking a Direct Debit Administrator to join a friendly, hardworking team. You will be proactive in responding to customer queries, mostly over the phone, and responsible for setting up, amending or cancelling direct debits with confidence and accuracy.

If you thrive in a fast-paced environment, enjoy figures and speaking with customers, we’d love to hear from you and share the full job description.

Responsibilities

• Answer customer queries via phone and maintain a positive customer experience.
• Set up, amend or cancel direct debits accurately.
• Calculate payments to ensure correct amounts are requested.

Job description

Your new role

Are you good with figures and comfortable with speaking to customers over the phone to deliver an excellent customer experience. If so, we’re looking for a Direct Debit Administrator to join our friendly and hardworking team in Yeovil.

In this role you’ll be proactive at responding to customer queries, mostly over the phone, so you’ll need to be a confident communicator. You’ll be setting up, amending or cancelling direct debits, and you’ll need to be confident to calculate the required payments.

You’ll deal with both internal and external customers and a positive can do attitude is a must for this busy working environment.

If you thrive in a fast-paced environment, are a good communicator and enjoy figures, take a look at the job description and we’d love to hear from you.