Direct Debit Administrator

Abri; South Cheriton; On-site; GBP 22,000 - 26,000; Full time

Job summary

Abri in Yeovil is seeking a Direct Debit Administrator who is confident with numbers and enjoys speaking with customers on the phone to deliver a great service.

You will set up, amend or cancel direct debits, and be comfortable calculating required payments while dealing with internal and external customers in a busy, supportive team.

If you thrive in a fast-paced environment and have a friendly, can-do attitude, we’d love to hear from you.

Qualifications

• Experience with direct debits or banking admin is a plus.
• Excellent numerical ability and accuracy.
• Strong phone communication skills.

Responsibilities

• Set up, amend or cancel direct debits.
• Respond to customer queries by phone with a positive attitude.
• Calculate the required payments accurately.

Job description

Are you good with figures and comfortable with speaking to customers over the phone to deliver an excellent customer experience. If so, we’re looking for a Direct Debit Administrator to join our friendly and hardworking team in Yeovil.

In this role you’ll be proactive at responding to customer queries, mostly over the phone, so you’ll need to be a confident communicator. You’ll be setting up, amending or cancelling direct debits, and you’ll need to be confident to calculate the required payments.

You’ll deal with both internal and external customers and a positive can do attitude is a must for this busy working environment.

If you thrive in a fast-paced environment, are a good communicator and enjoy figures, take a look at the job description and we’d love to hear from you.