Direct Channels Fundraiser

World Animal Protection; United Kingdom; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

7-hour workday (fulltime)

Public holiday swap options

Birthday leave

Parental leave topped up

Volunteer leave

Gifted days off

Wellbeing leave

Flexible hours

Time Off In-Lieu

Anniversary leave

Pawternity leave

Gender affirming medical leave

Job summary

World Animal Protection is seeking an experienced Direct Channels Fundraiser, ANZ, to lead and deliver direct mail, telemarketing and related fundraising activities in the ANZ market. You will adapt global products for the local context, manage suppliers, and ensure compliant delivery with strong stakeholder coordination.

The role emphasizes operational efficiency, learning from campaigns, and collaborating across a global network to enhance impact for animals.

Qualifications

• Significant experience delivering direct fundraising campaigns, including direct mail or telemarketing.
• Strong understanding of campaign planning, production, fulfilment and supporter-response handling.
• Experience managing fundraising suppliers or other operational delivery partners.
• Knowledge of fundraising legislation, regulation and industry codes relevant to the ANZ market.
• Strong stakeholder management, organisation and project-management skills.
• The ability to identify operational issues and implement practical improvements.

Responsibilities

• Planning and delivering direct mail, telemarketing and other direct fundraising activity in ANZ.
• Adapting global fundraising products so they work effectively within the local market.
• Managing relationships with fulfilment, mailing, telemarketing and other operational suppliers.
• Coordinating campaign production, fulfilment and supporter-response handling to agreed standards.
• Ensuring activity complies with relevant local legislation, regulation and industry codes.
• Monitoring delivery and performance, resolving issues and sharing learning to improve future activity

Skills

Direct fundraising

Direct mail

Campaign planning

Stakeholder management

Project management

Supplier management

Regulatory knowledge

Problem solving

Job description

Join us in creating a better world for animals

At World Animal Protection, we move the world to protect animals. We are looking for an experienced direct fundraiser to help deliver effective campaigns and grow support for our mission across the ANZ market.

As Direct Channels Fundraiser, ANZ, you will be our operational fundraising specialist in the market. You will deliver direct mail, telemarketing and other locally managed fundraising activity, working with internal colleagues and external suppliers to ensure campaigns are timely, compliant and effective.

This is an opportunity to combine local fundraising expertise with global collaboration, strengthen campaign delivery and contribute practical insight that improves direct fundraising across the organisation.

What you will be doing

• Planning and delivering direct mail, telemarketing and other direct fundraising activity in ANZ.
• Adapting global fundraising products so they work effectively within the local market.
• Managing relationships with fulfilment, mailing, telemarketing and other operational suppliers.
• Coordinating campaign production, fulfilment and supporter-response handling to agreed standards.
• Ensuring activity complies with relevant local legislation, regulation and industry codes.
• Monitoring delivery and performance, resolving issues and sharing learning to improve future activity

What we are looking for

• Significant experience delivering direct fundraising campaigns, including direct mail or telemarketing.
• Strong understanding of campaign planning, production, fulfilment and supporter-response handling.
• Experience managing fundraising suppliers or other operational delivery partners.
• Knowledge of fundraising legislation, regulation and industry codes relevant to the ANZ market.
• Strong stakeholder management, organisation and project-management skills.
• The ability to identify operational issues and implement practical improvements.

Benefits

• 7-hour workday (30 min lunch) - 35-hour week (fulltime)
• Public holiday swap options (except Christmas, Boxing and NY Day)
• Birthday leave (on, or your near your birthday)
• Government parental leave topped up to full pay for the duration of government pay plus continued Super payments
• 3 days per year volunteer leave
• Gifted days off between Christmas and New Year’s (Global)
• Two gifted days off in July to enhance wellbeing (Global)
• Four days' study leave and training allowance (for work-approved courses)
• EAP (virtual counselling sessions)
• Flexible hours as we are a global org (ie. start early/late, finish early/late, school drop off pick up navigation)
• Formal and informal Time Off In-Lieu (TOIL) programme
• Anniversary leave - a type of gifted leave through length of service - One additional day of leave after each anniversary date, up to a maximum of five days.
• Wellbeing Leave - types of wellbeing leave:
• Wellbeing Leave/Mental Health Leave
• Bereavement/Compassionate Leave (10 days)
• Disability Leave (10 days)
• Menstrual and Menopause Leave (12 days)
• Pregnancy Loss Leave (10 days)
• Fertility Treatment Leave (5 days per cycle, up to max 3 cycles)
• Companion animal bereavement Leave (2 days)
• ‘Pawternity’ leave (time to settle a new companion animal) (2 days)
• Gender Affirmining Medical Leave (20 days)