Dining Room Supervisor

Daish’s Holidays; Weymouth; Vor Ort; GBP 23.000 - 29.000; Vollzeit

Zusammenfassung

Daish’s Holidays in Weymouth is seeking a Restaurant Supervisor to oversee daily operations, manage staff, and ensure exceptional guest service, contributing to a welcoming atmosphere and high dining standards.

You will supervise and train the team, monitor inventory, handle guest inquiries, ensure health and safety compliance, and support sales promotions with regular performance reports. Evening and weekend flexibility is required, with proficient use of POS and management software.

Qualifikationen

• Experience in a supervisory role within hospitality, preferably in a restaurant.
• Strong knowledge of food safety and hygiene regulations.
• Excellent communication and interpersonal skills with ability to lead and motivate a team.

Aufgaben

• Oversee daily restaurant operations for efficiency and service quality.
• Train and manage staff, enforcing policies and procedures.
• Monitor inventory and place orders to maintain stock levels.
• Handle guest inquiries and resolve complaints professionally.
• Ensure compliance with health and safety regulations.
• Assist with promotions to drive sales.
• Prepare reports on sales, customer feedback, and staff performance.

Kenntnisse

Supervisory experience

Food safety & hygiene

Customer service leadership

POS systems

Flexible hours

Quality service

Tools

POS systems

Jobbeschreibung

Description

Summary:

As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth operation of our dining establishment. You will oversee daily activities, manage staff, and maintain high standards of service and customer satisfaction. This position is essential for fostering a welcoming atmosphere and enhancing the overall dining experience for our guests.

Responsibilities:

• Supervise and coordinate daily restaurant operations to ensure efficiency and quality service.
• Train, mentor, and manage restaurant staff, ensuring adherence to company policies and procedures.
• Monitor and maintain inventory levels, placing orders as necessary to ensure stock availability.
• Handle customer inquiries and complaints promptly and professionally to enhance guest satisfaction.
• Ensure compliance with health and safety regulations, maintaining a clean and safe environment.
• Assist in the development and implementation of promotional activities to drive sales.
• Prepare reports on restaurant performance, including sales, customer feedback, and staff performance.

Qualifications:

• Previous experience in a supervisory role within the hospitality industry, preferably in a restaurant setting.
• Strong understanding of food safety and hygiene regulations.
• Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
• Proficient in using restaurant management software and point-of-sale systems.
• Ability to work flexible hours, including evenings and weekends.
• A passion for delivering exceptional customer service and a commitment to quality.

Company Overview

Our family of hotels and luxury coaches has been providing great holidays since 1979. The company now has 12 hotels in 10 popular UK resorts, and our fleet of luxury coaches ready to collect you and take you on your holidays. Service, quality, welcoming, friendly staff and excellent value are at the heart of this family-owned company. With family-friendly accommodation and entertainment throughout the year, we have something for everyone.